Budget Worry-Free Promise—Safely Rent a Car | Budget Rent a Car

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Budget Worry-Free Promise

The assurance that we’ve taken countless safety measures to make the experience safe for everyone

  • We’ve partnered with Lysol® and Hip Hop Public Health to provide the best methods for disinfecting vehicles, training our employees and protecting your health
  • We've created a Medical Advisory Council which includes a team of senior medical professionals from Columbia University and other leading institutions
  • We have an exclusive agreement with Lysol, the number one disinfectant brand in the US*

Watch the Video

Picking up your vehicle with minimal contact

  • We use plexiglass counter shields to observe social distancing protocols
  • Floor decals at our rental counters, so you will stay six feet from other customers
  • Disposable gloves and/or hand sanitizer will be available
  • Rental sales agents will be wearing masks
  • Paperless rental agreements are available at most locations
  • We are limiting the amount of passengers on each bus

View Safety Protocols


Leaving our facility safely, using a contactless process

  • You can leave your window closed upon exit, and simply hold your driver’s license up to the window
  • Our exit gate agent will be wearing a mask and will verify your information from outside
  • Our employees will focus on cleaning and disinfecting common touch points in and out of the car using products that can be used against SARS-CoV-2, the cause of COVID-19.These touchpoints include, but are not limited to: 
    • Steering area that includes wheel, steering column controls and driver console area
    • Center area that consists of console, cup holder, touch screen, radio controls, climate controls, rear view mirror
    • All air conditioning exhaust vents and glove box
    • All door handles, lock/unlock controls, window controls and door jambs
    • All seats, seat adjustment controls, handles and headrests
    • Rear center console, cup holder and climate control area
    • Rear armrest, cup holder and fold down area
    • All seat belts, buckle and clips
    • Exterior door handles, trunk handle and fuel door

View Vehicle Protocols


Safely returning your vehicle and disinfecting for the next renter

  • We have an exclusive partnership with Lysol, the number one disinfectant brand in the US*
  • Lysol scientists and germ experts have helped shape our disinfection protocols, to help keep you safe
  • Upon returning the vehicle to our facility, please gather all of your belongings and exit the vehicle 
  • We will send your receipt to the email address on file, or you can retrieve your receipt by clicking here
  • A paper receipt will be available if required. Return agents will be wearing masks
  • Further cleaning will happen after the car is moved to our cleaning stations, to ensure that multiple cleanings are done for each vehicle
  • To view our vehicle safety FAQs, click here


Keeping our employees safe

  • We’ve developed a partnership with Hip Hop Public Health to ensure we adapt our standards to the current environment. This partnership is helping us design employee safety training that improves our safety standards
  • All of our employees wear masks at all times
  • Employees are required to wash their hands frequently and have been trained on CDC guidelines, including products and processes available to ensure your safety
  • Employees are required to stay home if they don’t feel well

As you consider the best options for your essential travel needs, or if you are planning future travel, we want you to rest assured that Budget will get you to where you need to go with the lowest amount of risk to your health. Rent with confidence from Budget thanks to our highly effective safety training from Hip Hop Public Health.

*Based on Nielsen $ Share Last 52 Weeks W/E 06/06/20

Per EPA’s List N