The Budget Worry-Free Promise—Safely Rent a Car | Budget Rent a Car

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Budget Worry-Free Promise

The assurance that we’ve taken countless safety measures to make the experience safe for everyone

Watch the Video

Picking up your vehicle with minimal contact

  • We use plexiglass counter shields to observe social distancing protocols
  • Floor decals at our rental counters, so you will stay six feet from other customers
  • Disposable gloves and/or hand sanitizer will be available
  • Rental sales agents will be wearing masks
  • Paperless rental agreements are available at most locations
  • We are limiting the amount of passengers on each bus

View Safety Protocols

 

Leaving our facility safely, using a contactless process

  • You can leave your window closed upon exit, and simply hold your driver’s license up to the window
  • Our exit gate agent will be wearing a mask and will verify your information from outside
  • We are using EPA-certified disinfectants before and after each rental, with special attention paid to: steering wheels, dashboards, hand grips, radio dials, cup holders, center consoles, door handles both inside and outside. Multiple cleanings are done for each vehicle

View Vehicle Protocols

 

Returning your vehicle safely and sanitizing the vehicle for the next renter

  • Upon returning the vehicle to our facility, please gather all of your belongings and exit the vehicle 
  • We will send your receipt to the email address on file, or you can retrieve your receipt by clicking here
  • A paper receipt will be available if required. Return agents will be wearing masks
  • Further cleaning will happen after the car is moved to our cleaning stations, to ensure that multiple cleanings are done for each vehicle
  • To view our vehicle safety FAQs, click here

 

Keeping our employees safe

  • All of our employees wear masks at all times
  • Employees are required to wash their hands frequently and have been trained on CDC guidelines, including products and processes available to ensure your safety
  • Employees are required to stay home if they don’t feel well

As you consider the best options for your essential travel needs, or if you are planning future travel, we want you to rest assured that Budget will get you to where you need to go with the lowest amount of risk to your health.