Rent a Car at Mondeor

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Coverage: Collision Damage Waiver (CDW) and Theft Protection (TP) are MANDATORY. The minimum waivers to be taken must be collision damage waiver & theft protection. Renters may not decline the waivers and use charge card/credit card insurance coverage. Personal property is not covered by the liability waivers. Waiver coverage shall not include any under carriage damage or damage to the vehicle incurred as a result of potholes, dust storms and or sand. Renter is liable for full cost of towing and storage costs. CDW/TP Excess damage amounts range from 17600.00 ZAR to 86135.00 ZAR, depending on car group rented. If CDW/TP not purchased customer is responsible for up to the full value of the vehicle. Go Budget & Business Traveller rates do not include Super Collision Waiver or Super Theft Protection. Contract Fee -124.00 ZAR per rental will apply.

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A credit card in the name of the main driver must be produced at the rental counter for verification purposes. This location accepts American Express, Diners Club, Mastercard / Eurocard / Access, Visa. An authorization deposit is required on all major credit cards.

Please Note:  When renting groups F,G,H,I,J,K,L,N and O renter must present two additional credit cards at check out., must present two additional credit cards at check out. Preferred renters are not exempt from this rule.  If a second credit card cannot be presented, the rental cannot take place.

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Debit cards are not accepted.

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Drivers license must be valid for a minimum of one year. Renters and additional drivers must be in possesion
of a valid unendorsed drivers license in country of residence. License must have a photo and must be signed.
In the event that a photo is not present, an ID document or passport with a photo is required for identification of the renter.

 

Foreign renters will need to produce a valid passport at time of rental. An International Drivers
License is required for foreign renters.

To avoid possible complications when collecting a vehicle Budget advises foreign travellers to produce
a drivers license which has been issued in the same country as their passport.

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Information not available at this time, please check at time of rental.

Public liability insurance is with in accordance of the insurance laws of the country.

Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.

Information not available at this time, please check at time of rental.

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Additional drivers must meet the same requirements as the primary driver. Charge of ZAR 532.00 per driver/rental, plus VAT.

Additonal driver weekend restrictions (rentals from Thurs 00:01-Mon 00:00) 
Inbound:  one additional driver permitted which must be a direct family member. Renters must produce a flight boarding pass/e-ticket printout (within one week of rental check out). Applicable at all locations.
Local, weekend, commercial: one additional driver permitted which must be a direct family member. Only applicable at airport locations and Sandton Gautrain, not permitted at off-airport locations.  Boarding pass/e-ticket must be produced (flight must be on the same day as the rental check out ). Name on the boarding pass must be the same as the renter.
All other local credit card or prepayment rentals: no additional drivers permitted over weekends.

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Minimum Age: 18 years

Maximum Age: None, however Super PAI is not available to persons over the age of 75.
Young Driver Surcharge: Drivers aged 25 and under. A charge of ZAR 155.00 per day will apply.

 

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Specific information is not available at this time.

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Can I pick up the vehicle from one rental location and return it to another?

Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.

How much is the One-Way fee?

The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between 35 EUR and 75 EUR. If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between 75 EUR and 6,000 EUR.

How do I get a One-Way rental?
You can request a one-way rental when you book or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.

How much will it cost if I did not request a One-Way rental but return the vehicle to a different location?

You will be charged a one-way fee at the pay at location, prices available on the day you return the vehicle, according to the Tariff conditions.

For categories of vehicles fitted with winter tires, a specific fee will apply.

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The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reason beyond our control may alter prices.

Customers with disabilities

I have a disability, do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time.
I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time
Popular optional extras to rent

I have small children, do you offer child seats?
Yes, we offer baby, infant, child and boosters seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.  A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In France, all children must normally use a child car seat until they are 10 years old.  Find out more: https://www.service-public.fr/particuliers/vosdroits/F628
How much are your child seats?
The fee for renting a seat will depend on the kind of seat and on where you’re renting but you can expect it to cost between 5 EUR and 12 EUR a day. If you rent the vehicle for more than 7 days, you’ll only be charged for a maximum of 7 days and get to use the seat for the duration of your rental, up to 30 days.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I am not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS will depend on where you’re renting but you can expect it to cost around 14 EUR a day. If you rent the vehicle for more than 12 days, you will only be charged for a maximum of 12 days and get to use the GPS for the duration of your rental, up to 30 days.
If the GPS is damaged, lost or stolen, you will have to pay for a replacement. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. It is illegal in France. If you rent a GPS from us, it won’t give you speed camera information.
Do you offer an audio tour guide service on your GPS?
No, unfortunately we do not offer an audio tour guide service at this time.
I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Mobile Wi-Fi devices. We provide this service on behalf of a third party so you will need to read and agree to separate terms and conditions with them. We’ll give you these terms and conditions at the rental location.
Please note: In many countries, including France, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you’re driving in.
How much does Mobile Wi-Fi cost?
The fee for hiring mobile Wi-Fi will depend on where you are renting but you can expect it to be 10 EUR a day.
If the mobile Wi-Fi device is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost around 123 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
If the sim card or any mobile Wi-Fi accessories are damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost from 5 EUR to 15 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I am intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.

Winter equipment to rent

I am concerned about the road conditions, do you offer all-weather tyres?
Yes, if the rental location you’re hiring from is in an area where it is illegal to drive without all-weather tyres at certain times of year, the vehicle will automatically be supplied with them and the fee will be included in your rental fee or contract.
You can also opt to book a vehicle equipped with all-weather tyres, and the fee will be included in your rental fee or contract.
Not sure if you need all-weather tyres? Please ask a member of our team.

I am going skiing, do you offer snow chains?No, unfortunately we do not

I have brought my own skis with me, do you rent ski racks?
Yes, some rental locations offer ski racks.  You can expect to pay 8 EUR a day to rent a Ski Rack from us. If you rent the vehicle for more than 7 days, you will only be charged for a maximum of 7 days and get to use the ski rack for the duration of your rental, up to 30 days.
Ski racks can not be fitted to all our vehicles, so you may need to upgrade if you need one. This may increase the price of the vehicle and any excess you have to pay.
If the ski rack is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost 50 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please give us at least 24 hours notice if you want to hire a ski rack.

I have left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.
I am moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.
I am moving items, do you rent trolleys?
No, unfortunately we do not offer trolleys at this time.

Optional extras available to buy

I have left my USB charger behind do you sell them?
No, unfortunately we do not sell USB chargers at this time.
I have left my mobile charger behind, do you sell them?
No, unfortunately we do not sell mobile chargers at this time.
I want to charge my device in the car, do you sell car chargers?
No, unfortunately we do not sell car chargers at this time.
I have left my iPhone 5 cable behind, do you sell them?
No, unfortunately we do not sell iPhone 5 cables at this time.

 

 

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Renters wishing to enter Nambia, Botswana and Swaziland must be in possession of a letter of authority obtainable from a Budget agent at the time of rental. A cross border charge of NAD 277.00 applies at the Nambian border if driving a non-Nambian vehicle. A road tax fee of ZAR 50.00 will be charged at Swaziland's border to be paid to Swaziland authorities for all cars with a foreign licence place.

Cross Border Charges: Nambia and Botswana: ZAR 2250.00, Swaziland and Lesotho: ZAR 800.00

No cross border allowed to Malawi, Angola and Zambia even if returning to South Africa. One way cross border rentals into Zimbabwe and Mozambique are not permitted.