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Gozo (ML4)

Address:

Mgarr Road, Gozo Port, Mgarr, XX, Malta

Phone:

(356) 21246640

Hours of Operation:

Sun 8:30 AM - 1:00 PM; Mon - Fri 8:30 AM - 4:00 PM; Sat 8:30 AM - 1:00 PM

Holiday Hours:


2022
IMMACULATE   December  8  08:30AM - 01:00PM
REPUBLIC DAY   December  13  08:30AM - 01:00PM
CHRISTMAS DAY   December  25  08:30AM - 01:00PM

Free pickup service available

Location Information
After-hours Returns
Park & lock the car. Place the completed contract & the keys in the Drop Box located in the Returns area. Remember to take your personal belongings with you.

Terms and Conditions

Prepay Rules
  • Retain your reservation confirmation number as it is necessary for modification, cancellation or no-show refund requests. Changes to your prepay reservation must be made either on Budget.com, Budget.com.au or Budget.co.nz or at the rental counter. At time of change, current rates, taxes and fees apply.
  • Your credit or debit card will be charged upon reservation confirmation. Method of prepayment toward your rental may not be changed after confirmation.
  • Debit cards are not accepted at some Budget locations and are not a recommended form of prepayment.
  • While a debit or prepaid charge card is an acceptable form of rental prepayment online, they may not be accepted for the credit hold required when you pick up your vehicle.
  • Please review the terms and conditions on our confirmation page regarding credit or debit card acceptance at the location. To release the vehicle to you at time of pick-up, all rental terms and conditions must be met, regardless of your original prepayment.
  • Prepaid Debit/Gift cards are not acceptable methods of credit identification to pick up a vehicle at any location. One of the above mentioned cards must be presented. Prepaid Debit/Gift cards are accepted at time of return only.
  • The same credit or debit card used to complete an online Pay Now reservation must be presented at the rental pick-up counter as a form of identification.
  • Generally, at the time of rental, we'll require an authorization hold on your credit card or debit card. A prepaid charge card is not accepted for this required hold.
  • The card presented at pickup will be the card of record for the rental.
  • If you use a debit card at a location that accepts them, we will perform a credit check to ensure credit worthiness before releasing the vehicle and you must also present a second form of current identification.
  • Prepaid reservations are only offered at participating locations.
  • Upon paying your rental with a Debit Card, Budget will generally request an authorization hold against your account for the estimated charges of the rental but reserves the right in its sole, discretion, to request extra value based on certain factors as we deem appropriate. Some exceptions may apply. THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE.
  • If you selected Fuel Service Option, fuel price isn't included in your reservation total, but prevailing market rate will be added when you return your vehicle .
  • Budget accepts most major credit cards as credit identification at the time of rental. Accepted credit cards: Budget Charge Card, American Express, AT&T Capital, Diner's Club Intl, Discover, China Union Pay, GE Capital, JCB, MasterCard, PHH, Sears and Visa. Some locations may not accept each of the referenced cards.
  • Coupons may be applied to prepay rentals. Vouchers or Budget rental certificates cannot be used in conjunction with a prepay reservation.
  • Gift Cards (Budget or any other) are not allowed on prepay reservations.
  • When the rental is over, we will process the reversal but the bank may take time to post it back to the account - unless you already paid toward your rental, in which case the hold will be only $100 USD. While this hold is in place, the funds will not be available for your use.
  • Budget is not responsible for any returned checks or overdrafts based on this policy.
  • Your quoted rental rate is based on the exact parameters (locations, dates, etc.) of your particular rental - changing your confirmed reservation parameters could result in a different rate.
  • There is no fee for making the following changes: vehicle type, options (GPS, protections, etc.), rental period dates/times, adding other drivers, switching between participating prepay pick-up locations within the same country. To change to a non-participating location or one outside of the original pick-up country, you must cancel your original reservation (with applicable cancellation fee) and re-book at then current rates.
  • Non-permissible changes include: method of prepayment; name on reservation; changing your pick-up to a non-participating prepay location or one outside of the original pick-up country. If you still wish to make these changes, you must cancel your original prepay reservation with applicable cancellation fee and re-book at then current rates.
  • At time of rental pick-up, location rental qualification rules apply. The name on all rental credentials (license and credit or debit card) must match the name on the reservation. If the names do not match, it is deemed a non-permissible change to your prepay reservation and must follow procedures to cancel and re-book at then current rates (with applicable cancellation or no-show fees).
  • At the time of pick up, driver must present a valid driver's license and credit card (or debit card at participating locations) in the driver's name. A prepaid charge card is not an acceptable credential. All drivers must have a safe driving record.
  • At time of pick up, driver must present a valid, drivers license and credit or debit card in the driver's name. If the drivers license is not U.S.-issued, you must present your drivers license and either a passport or a Canadian enhanced license in the driver's name.
  • At the time of rental, the renter or authorized driver may be subject to an electronic DMV check from the issuing state of the driver's license, or may be asked to sign a declaration attesting to specific criteria.
  • Positive identification in addition to your driver's license may be required.
  • Your total rental rate is calculated based on the information provided at time of reservation.
  • Vehicles are rented on a daily (24-hour) basis. There is a 29-minute grace period for returns. After 30 minutes late, a 3/4-day late charge + $.01 + taxes apply. After 90 minutes late, full-day late charges + taxes apply. There is no grace period for rental fees, surcharges and optional equipment or protections charges, so full-day late charges will apply for these items.
  • Extensions or late returns result in additional charges.
  • Rather than requiring customers to be 25 to rent, Budget now rents to customers between the ages of 21-24 with a valid credit card and driver's license. At time of rental, we will automatically apply an additional underage surcharge for these drivers.
  • The collection, use and retention of your information, including your personally identifiable information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject to our Privacy Notice.

Cancellation Policy

  • Changes to a reservation must be done at Budget.com, Budget.com.au, or Budget.co.nz using the "Modify/Cancel" option.  Any changes to the reservation may impact the rental charges.  If a prepaid reservation is cancelled more than 24 hours before the pickup time, a $50.00 USD cancellation fee will be assessed.
  • If you need to cancel during the 24 hour period prior to the scheduled pick-up time, we will refund the full prepaid amount less a $150 USD processing fee. 
  • If you do not cancel the reservation prior to the time of pick-up and the rental vehicle is not picked up on the rental date, no portion of the prepaid amount will be refunded.
  • If you return the vehicle before the original return date (early return), you will not be refunded any portion of the payment.
  • All refund requests must be submitted within six months of the scheduled rental pick up date. No refunds will be granted after this six month window.
  • Underpayments will be handled at the counter at time of rental return. Unfortunately, we can't promise that your prepaid daily vehicle rate will apply if you change vehicle types, lengthen or shorten your rental period or change your pick up location.
  • Upon returning the vehicle, Budget will process a release of the unused portion of the hold subject to your bank's procedure. This hold may take up to two weeks to be released by your bank.
  • If you have already paid toward your rental using a debit card, we will reverse any hold when the rental is over. The bank, however, may take time to post it back to your account. While this hold is in place, the funds will not be available for your use.

Optional Coverages

Collision Damage Waiver (CDW) is optional for renters 26 to 69 years of age. Mandatory for renters 21-25 years of age and over 75 years of age.
Reduces the renters financial liability (NWE) in the event of damage to the Budget vehicle to  amount of EUR 1000.00 to EUR 2400.00 depending on car group rented. Theft Protections (TP) is optional for renters 26 to 69 years of age.  Mandatory for renters 21-25 years of age and over 75 years of age.
Theft Protection (TP) reduces the renters liability (NWE) in the event of theft of the Budget vehicle or parts there of to amount of EUR 1000.00 to EUR 2400.00 depending on car group rented. Customer can reduce excess to Zero, please advise customer to check at counter for further details and cost.
Note: Renters are required to fill out an accident claims form in all cases (including those instances where the client has purchased the Insurances) in order not to invalidate the insurance coverages.  Traffic Fines - Renters are responsible to pay all fines before departure. If fines are paid through budget administration a fee of 30.00 EUR will apply for administration and legal fees.


Credit Card Policies

Budget Malta accepts the American Express, Budget Charge Card, Budget International, Diners Club, Mastercard / Access / EuroCard, Visa.

Additional Charge Card Hold: A charge card hold will held on the customer charge card for the total estimated rental charges (including insurance, surcharges, full tank of gas, refueling charge, one-way fees, special equipment), plus 20%.


Debit Card Policies

Debit cards are not accepted.


Drivers License

Each driver must show photographic proof of identity and their passport at the start of the rental.
All drivers must present a full and current driving licence which has been held for at least 1 year.
The licence must be valid for use in the renting country.
If licence was issued outside the European Community customer/renter must provide an International Driving Licence.

If you are a European Union citizen and are aged 75 years and over you require a valid driving license. If you are a non European Union citizen and are aged 75 years and over you will require both a vaild & clean driving license and a medical certificate proving fitness to drive. 


Additional Driver Policy

Additional drivers must meet the same requirements as the primary driver.  Additional Driver fees may apply for all additional drivers. Check at the time of rental for complete details.


Age Requirements

At this location the minimum age is 21 for all car groups, except car group D and O. Minimum age is 25. Maximum age is 75 years, except for car group D. Maximum age is 70.  Drivers 75 years of age and over who are not EU citizens need a medical certificate due to the Maltese Law requirements and valid copy of their drivers license.   A Young Driver fee will apply to drivers between the ages of 21 and 25.  For all car groups: 30.00 EUR per day per driver.


Estimated Totals

Estimated total includes base rate, taxes, and surcharges. Items such as coupon discounts, child safety seats and gas are NOT included in the estimated total. Optional coverages and one-way fees are subject to tax in certain locations. This tax is not reflected in the Estimated Total.

Estimated total is subject to change based upon exchange rates at the time of rental.


Fuel Policy

Malta provides 1/2 tank of fuel (3/4 tank from airport), which needs to be paid for when car is rented. Customer does not need to refill tank when car is returned. Please be advised that any fuel left in tank is not refundable.
Malta will charge customers for 1/4 tank of fuel for one-day rentals irrespective of the amount of fuel used.


Location Exceptions

Additional Drivers must meet the same requirements as the primary driver. Additional Drivers must be present at time of pickup. Additional Driver charge: 11.00 EUR per day.

Meet Late Arrivals or Out of Hours: Airport is open 24 hours for reservations but is not manned from 8:00 pm - 8:00 am. Full flight details, contact phone number, credit card details are required on reservations. Please call reservation center to arrange and confirm. A charge of 25.00 EUR per rental will apply from 8:00 pm - 8:00 am, this will not be refunded. 


Travel Into Other Countries

Allowed only to Gozo, Malta's sister island.  One-Way Rentals are permitted between all Malta stations. Fees will apply depending on the pick-up and drop off locations. One-Way Rentals outside the country is not permitted.