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Rent a Car at Rethimon Downtown-Seafront

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Rethimon Downtown-Seafront (RH5)

Address:

1,Sof Venizelou Str, Crete; Rethimno, XX, 74100, Greece

Phone:

(30) 28310 29989

Hours of Operation:

Sun - Sat 9:00 AM - 1:00 PM and 5:00 PM - 8:00 PM

Free pickup service available

Location Information
General Directions
COUNTER: No information available.
CARS: No information available.
RETURNS: No information available.
AFTER-HOURS RETURNS: Not allowed.

Terms and Conditions

Optional Coverages
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Collision Damage Waiver (CDW) is Optional
Customer is liable for full value of the Budget vehicle if Collision Damage Waiver (CDW) is not taken.  Purchase of CDW reduces liability to an amount between 1116.00 EUR and 2480.00 EUR depending on car group rented in the event of an accident, fire, or vandalism to the Budget vehicle.

Theft Protection (TP) is Optional 
Customer is liable for the full value of the Budget vehicle if Theft Protection (TP) is not taken.  Purchase of TP reduces liability to an amount between
1116.00 EUR and 2480.00 EUR depending on car group rented for theft of parts or all of the Budget vehicle.

Note: If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess.  Just ask at the Budget rental desk when you collect your car.

Global insurance coverages are always subject to change. Please verify at time of rental.


Cred Cards Test
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Credit Card Policies
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Budget Greece accepts the American Express, Budget Charge Card, Budget International, Diners Club, Mastercard / Access / EuroCard, Visa.

Budget will take a deposit for the estimated amount of the rental plus up to 500 EUR will be authorized against the renter's credit/debit card at the time of rental. In case the Super Cover is purchased or included, the authorization will be the estimated amount of the rental plus up to 150 EUR. This amount will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process.


Debit Card Policies
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Debit cards are not accepted.


Drivers License
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A valid driving license from the renters country of residence must be presented in person at the time of rental.

This license must have been held for at least one year prior to the rental pick-up date.

Additionally, all driving licenses issued by a country outside the European Union** must be accompanied by a valid International Driving Permit (IDP).  **Exception: a drivers license from Greece is acceptable without accompaniment by an IDP.

All forms of documentation must be issued to the same person, in the same name, and presented together at the time of rental.

Prestige Rentals
The driving license must be issued:

  • 1 year before car pick up date for car groups B,F,H,I,N 
  • 5 years for car groups A,C,D,E,F,G,J,K,L,M,O & P.
  • The driver must hold a driving license issued from the European Union
    or an International Driving License.

Public Liability and Property Damage
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Details available at time of rental.

Public liability insurance is with in accordance of the insurance laws of the country.

 

Customer may inquire for additional information of the benefits, conditions and

acceptance at the time of rental.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit

of using the card to rent vehicles. The customer is advised to contact the card issuer

before the rental. Any waiver must be discussed directly with the location upon arrival.

Details available at time of rental.


Additional Driver Policy
en_US

Additional drivers must meet the same requirements as the primary driver.  Additional Driver fees may apply for all additional drivers. Check at the time of rental for complete details.


Additional Fees
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After Hours Information:
If the renter wants to pick-up a car during out of office hours, he must request this at the time of reservation. The charge for out of hours service is EUR 28.52 excluding VAT.

Prestige Fleet
If the renter wants to pick-up a car during out of office hours, he must request this at the time of reservation. The charge for out of hours service is EUR 30.00 excluding VAT.


Location Exceptions
en_US

ALL BUDGET CUSTOMERS SHOULD PROCEED TO THE AVIS COUNTER.

All additional drivers must meet the same minimum age and drivers license requirements as the renter.
Fee: 5.68 EUR 
Additional drivers between the ages of 21 and 25 will be charged a Young Driver Surcharge in addition to the Additional Driver Fee.


Miscellaneous Information
en_US

Can I let anyone else drive?
Yes, but only if we have approved them. You must not let anyone else drive the vehicle.
We charge a fee for every Additional Driver we allow to drive the vehicle. The price depends on the location you are renting from, but you can expect it to be between 11.23 Euro and 14.00 Euro per day, per driver.  
If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 10 days.
All additional drivers must meet our age, driving licence and ID requirements.  If any additional driver is outside of our age restrictions, we will also charge a driver surcharge. 

Do you offer a meet and greet service?
No, unfortunately we are unable to offer a meet and greet service at this time.

Can I pick up the vehicle outside your normal opening hours?
Yes, some airport and train station rental locations offer an out of hours pick-up service where you can collect the vehicle and any optional extras outside the rental locations normal opening hours.
The out of hours pick up fee to be between 59.23 Euro and 70.00 Euro.
You must give us at least 1 days notice to organise out of hours pick-up. We may be able to provide the service at shorter notice, but you will need to check with the Reservations team.

My rental has a mileage allowance.  I have driven more than the allowance, how much will I pay for excess mileage?
Many of our vehicles are provided with unlimited mileage. If a mileage allowance applies, it will be stated on your rental agreement and in your booking confirmation email.  If you go over the mileage allowance, the price depends on the vehicle and location but you can expect it to costs between 0.15 Euro and 0.65 Euro for every kilometre you have driven over the allowance.  Your excess mileage charge will be stated on your rental agreement.

Can I smoke in the vehicle?
No, it is against the law to smoke in public places in Spain. The vehicle is considered a public place so you are not allowed to smoke in it.  If we believe anyone has smoked in the vehicle during the rental period, a specialist cleaning charge will apply.

Are there any roads or zones where I need to pay a fee before I can enter?
Yes, certain area, have congestion charging zones meaning you need to pay a fee if you wish to drive in certain areas, on certain days and during certain times. In addition, there are toll roads and toll bridges which require you to pay a fee if you wish to use them. If you do not pay these charges before you enter such areas or use such roads or bridges, you will incur a fine.
We recommend you check the Internet to find out about any restricted areas before you travel.  Websites such as
www.urbanaccessregulations.eu provide useful information. If the rental location is in or near a restricted area, we will tell you about it when you pick up the vehicle.  We are unable to tell you about any other restricted areas. 
I have been caught speeding, and did not pay a parking charge, what will I have to pay?
You are responsible for all fines and charges issued as a result of you or your additional drivers using the vehicle. Fines and charges could include:

  • All parking fines or charges
  • Toll charges
  • Towing charges
  • Clamping costs
  • Traffic fines or charges
  • Speeding fines
  • And any other charges or fines

If a fine or charge is sent to us because you have not paid a charge or complied with the law, we will take payment for:

  • Our administration fee of between 33.88 Euro and 45 Euro for each fine or charge issued in any other country, which will be charged in the currency of the country where the fine occurred
  • Plus the fine or charge if we have to pay it

I have left the interior of the vehicle very dirty and made it smell. Will I be charged to clean it?
Yes, if the interior of the vehicle is especially muddy, dirty, stained or smelly, and our standard cleaning procedure will not fix it, you will be charged a Specialist Cleaning Charge of 96.80Euro

Roadside Assistance

What happens if I break down because of a mechanical failure?
All our vehicles are maintained to the manufacturers standards, and they are roadworthy when you pick them up so mechanical failure in our vehicles is rare. So long as you are using the vehicle in a country we have agreed to, we provide roadside assistance or recovery free of charge. You can only use our roadside assistance provider to help you. You will find their contact details inside the vehicle.

What happens if I break down because of a non-mechanical failure or in another country?
You must tell us if you break down or have an accident.  If you need roadside assistance, we will arrange this for you but you will have to pay for it.  You will also be charged for any costs we incur getting the vehicle back on the road in the country of rental.  This may include, but is not limited to:

  • Towing Call out and recovery costs up to a maximum of 800 Euro (unless there is need of a special towing rescue, repatriation, or breach of contract in which the maximum charge could be up to 2000 Euro).
  • Repair costs
  • Loss of use
  • Repatriation costs
  • Processing fee for Damage between 42.35 Euro and 45.00 Euro
  • Loss of use between 84.35 Euro and 200.00 Euro
  • Any costs to take you, and/or any of your passengers, to another location.
  • Electrical Charge for EV Vehicles (Where the cable is in working order)

What products do you have to protect me if I break down because of a non-mechanical problem?
Roadside Assistance Plus provides roadside assistance if you break down as a result of

  • Flat batteries
  • Flat tyres
  • Keys locked in the vehicle
  • Running out of fuel
  • Using the wrong fuel for the vehicle

Provided you are using the vehicle is a country we have agreed to.
You will only need to pay for the costs of any additional items needed to get the vehicle back on the road like fuel or tyres.

How much does Roadside Assistance Plus cost?
The price will depend on where you are renting but you can expect it to be between 7.07 Euro and 10.00 Euro a day.

What happens if I do not return the incident report form or European accident form?
If you are involved in an accident, or the vehicle, keys, any accessories, any vehicle documents or any optional extras are damaged, lost or stolen; you must complete and return an incident report form and if available, the European accident report form.  


One Way Rentals
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 Cross border traffic is not allowed. Cars may not be taken on any ferry or ship