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Rent a Car at Geelong Downtown

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Geelong Downtown (GX1)

Address:

152 Latrobe Terrace, (next to flyover) (Metro), Geelong, VI, 3220, Australia

Phone:

(61) 3 5273 6666

Hours of Operation:

Sun 8:00 AM - 4:00 PM; Mon - Fri 7:30 AM - 5:30 PM; Sat 7:30 AM - 4:00 PM

Holiday Hours:


2024
AFL GRAND FINAL   September  27  08:00AM - 12:00PM
MELBOURNE CUP   November  5  08:00AM - 12:00PM
CHRISTMAS EVE   December  24  07:30AM - 03:00PM
CHRISTMAS DAY   December  25  closed - closed
BOXING DAY HOLS   December  26  08:00AM - 12:00PM

2025
NEW YEARS DAY   January  1  09:00AM - 12:00PM
AUSTRALIA DAY   January  27  08:00AM - 12:00PM
LABOUR DAY   March  10  08:00AM - 12:00PM
NEW YEARS EVE   December  31  07:30AM - 03:00PM

Location Information
General Directions
COUNTER: Located opposite the police station on Mercer St. CARS: On-site. RETURNS: Same as pick-up. AFTER-HOURS RETURNS: Not available.

Terms and Conditions

Optional Coverages
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Damage Waiver

In most cases, Damage Waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).

Damage Waiver reduces the amount you pay for each clearly separate incident of damage if the vehicle is damaged (or the amount you pay to replace any keys, accessories or vehicle documents that are lost, stolen or damaged).

The amount you pay for each clearly separate incident of damage will be the lower of a) the applicable cost payable under the Theft, Loss and Damages Policy; or b) the excess stated on your Rental Agreement Form.

Between EUR 27.00 and EUR 37.00 per day (if not included as standard).

Super Damage Waiver (SCDW)

An excess reduction product which reduces your damage waiver excess to zero (or, if higher, the amount shown on your Rental Agreement Form).

Between EUR 26.50 and EUR 44.00 per day.

Theft Protection waiver (TP)

In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).

Theft Protection waiver reduces the amount you pay if the vehicle is stolen during the rental period.

The amount you pay will be the lower of a) the applicable cost payable under the Theft, Loss and Damages Policy; or b) the excess stated on your Rental Agreement Form.

Between EUR 9.00 and EUR 12.00 per day (if not included as standard).

Personal Accident Insurance (PAI)


Covers the driver of the vehicle and personal items in the vehicle in the event of an accident. Personal Accident Insurance provides the following benefits:

A maximum of EUR 40,000.00 in the event of death, loss of limbs or eyes or permanent total disability

A maximum of EUR 2,000.00 towards emergency medical expenses related directly to the accident

Medical assistance and rescue costs (conditions apply)

Personal Accident Insurance is underwritten by AIG Europe Limited. You will need to agree to their terms and conditions. Our agent, Avis Europe Risk Management Limited retains 20% of the price you pay after insurance premium tax has been deducted, as commission Between EUR 6.00 and EUR 7.55 per day.
Super Personal Accident Insurance (SPAI)

Provides the following enhanced benefits:

• A maximum of EUR 120,000.00 in the event of death, loss of limbs or eyes or permanent total disability
• A maximum of EUR 6,000.00 towards emergency medical expenses related directly to the accident
• Medical assistance and rescue costs (conditions apply)
• Baggage up to EUR 6,000.00 per vehicle excluding any items you rented through us (again, there are conditions, and a limit of EUR 350.00 per item)
• Expenses for replacing main house keys and locks up to EUR 500.00
• Emergency travel expenses up to EUR 500.00

Super Personal Accident Insurance is underwritten by AIG Europe Limited. You will need to agree to their terms and conditions. Our agent, Avis Europe Risk Management Limited retains 20% of the price you pay after insurance premium tax has been deducted, as commission.
Between EUR 9.00 and EUR 11.30 per day.

Roadside Assistance Plus

Provided you are using the vehicle in a country which we have agreed to, this product provides roadside assistance without any additional costs being charged if you break down as a result of vehicle failure you have caused (this includes lost keys).

Between EUR 7.00 and EUR 8.80 per day.

If you rent the vehicle for more than 10 days, you’ll only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 28 days.

 


Credit Card Policies
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Payment Methods

We accept:

  • American Express (excluding American Express Traveller's Cheque cards)
  • Diners cards
  • Discover cards
  • Visa credit cards
  • Visa debit cards
  • Mastercard credit cards
  • Mastercard debit cards
  • Budget-issued charge cards

Pre-paid cards can only be used for making payments at the end of your rental. To rent our vehicles, you need to present the above listed payment cards.

We don't accept Maestro cards, Visa Electron Cards, Cirrus cards, JCB cards, V-Pay cards or any other cards not listed above.

We do not accept digital payment cards.

We also do not accept cash

Pre-authorisations and Security Deposits

Unless confirmed otherwise, the amount of the pre-authorisation taken on pick-up of the rental vehicle is calculated as follows:

(The vehicle rental price* + EUR 200.00 **) MINUS (Any sum you have already paid when making a “Pay Now” booking)

* The "vehicle rental price" includes the vehicle rental cost and all optional extras you’ve requested, calculated at the start of the rental based on the intended length of the rental. For the avoidance of any doubt, any “Pay at Location” amount you owe in relation to the vehicle rental (including any optional extras) will be included as part of the pre-authorisation and will be charged to you at the end of the rental (using the card provided for the purposes of the pre-authorisation, unless agreed otherwise). ** If you buy our “Fuel Up Front” product, we will reduce the EUR 200.00 by the amount we charge you for the “Fuel Up Front” product

The EUR 200.00 is included as part of the pre-authorisation in case we have to charge you at the end of the rental for any of the following:

i. costs to refuel the vehicle (where relevant);

ii. additional rental charges in circumstances where you fail to return the vehicle or any optional extras at the end of the agreed rental period or to the agreed return location;

iii. any additional charges or fines you incur relating to your use of the vehicle (which we have been notified of prior to you returning the vehicle, which will include, for example, charges relating to traffic violations); and/or

iv. costs incurred as a result of exceeding any relevant mileage restrictions.

Where the pre-authorisation we take does not cover the charges you incur, we will request you make a further payment for the additional amounts owed.

In relation to certain high value vehicles, we may require you to provide us with two payment cards for the purposes of the pre-authorisation. Where this is the case, this will be confirmed when making a booking.

If you'd like more details, please call our customer support team or ask a member of our team.


Debit Card Policies
en_US

 Visa and MasterCard debit cards are accepted.


Drivers License
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Requirement to bring a valid driving licence with you

In Germany, all drivers must bring their valid driving licence with them.

If any of the following applies:

  • their driving licence was issued in Europe, 
  • their driving licence was issued in a non-European country or,
  • their driving licence was issued in a non-roman alphabet language like Arabic, Greek, Russian, Hebrew or Japanese,


and we cannot confirm with certainty the details included within the driving licence, the driver will also need to provide either an international driving licence or an official German translation, by a notary, of their driving licence. If this might apply to you, please contact us (prior to your pick up date) as we would be pleased to confirm if an international licence or official translation will be required. 

We do not accept digital driving licences.

Minimum licence requirements 

All drivers must have held their licences for at least 6 months from the date of pick-up. A higher minimum age limit and licence validity may apply for certain vehicles. 

If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as: 

  • previous driving licences; or
  • a letter from their driving licence authority stating that they have held it for this minimum period. 

 


Public Liability and Property Damage
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Third Party Property: up to EUR 50 million.


Third Party Personal Injury: up to EUR 8 million.

Public liability insurance is with in accordance of the insurance laws of the country.


Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.

 

 

Third Party Liability covers drivers in case of damage, including damage to passengers and their property, when using a Budget vehicle.

Third Party Liability is included in the rate.


Additional Driver Policy
en_US

Additional drivers must meet the same requirements as the primary driver.  Additional Driver fees may apply for all additional drivers. Check at the time of rental for complete details.


Age Requirements
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Minimum driver age restrictions

When you book, you'll be told if there are any minimum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email or call our customer support team.

You need to be at least 21 years old to hire and drive most of our vehicles.

Young driver surcharge

As long as you hold a full, valid driving licence for at least 6 months or 3 years for certain vehicles you do not need to pay a young driver surcharge.


Fuel Policy
en_US

Returning the vehicle
Unless you agreed a different refuelling option (see below), you must return the vehicle to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge or automatically logged in respect of connected cars. We recommend you fill up as close to the return location as you can on the return date and keep the receipt to show us. If you don't return the vehicle with a full tank and you can't show us a receipt for fuel we will charge you.

Refuelling options
Fuel Up Front - this option allows you to pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity of your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatever's left in the tank (even if it is virtually empty) so long as the engine still runs.

This is only available where you have added it as an option at booking stage, or asked to add it to your rental prior to you collecting the vehicle. If you have added this option, the cost will be on your Rental Agreement Form. However, you don't get a refund for any fuel you don't use.

EZ Fuel - If you have travelled less than 120km and don't have time to fill up the tank or can't show us receipt for fuel, you will be charged the EZ fuel fee to cover this. This will be charged as a fixed fee of between EUR 26.00 and EUR 36.40.

Pay on Return - If you are renting a "connected car", you will be required to pay for fuel so as to ensure that the vehicle has the same amount as when you collected it (this is automatically logged and is calculated to the nearest litre).
If you are renting any other traditional fuel or hybrid vehicle, you will be required to pay for fuel so as to ensure that the vehicle has the same amount as when you collected it based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank (costs are based on the manufacturer's stated fuel tank capacity). We charge between 1.5 and 3 times the average fuel price at the end of the rental period. The price per litre will be stated on your Rental Agreement Form.

 

Fully Electric Vehicles

We charge a fixed amount dependent on the battery charge on the factory-installed battery gauge. This is the “Pay on Return” rate. The amounts charged are set out below:

Battery Charge Price depends on rent location
If you return the electric vehicle with 70% or more battery charge*. No Cost
If you return the electric vehicle with between 11%-69% battery charge. EUR 22.85-28.70
If you return the electric vehicle with 10% or less battery charge

EUR 35.81-45.00

 

* unless the vehicle had less than 70% battery charge when you collected it, in which case, you must return it with at least the same % battery charge as it had at time of pick-up in order for no additional costs to be applied.


One Way Rentals
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Can I pick up the vehicle from one rental location and return it to another?
Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.
How much is the One-Way fee?
The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between 59.00 EUR and 250 EUR. If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between 100.00 EUR and 4,500.00 EUR.
How do I get a One-Way rental?
You can request a one-way rental when you book or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.
How much will it cost if I did not request a One-Way rental but return the vehicle to a different location?
You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle.


Rental Options
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Child seatsWe offer baby, infant, child and booster seats.
A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos.
An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos.
A child seat is typically suitable for a child aged 4 to 12 years old and weighing between 20 and 45 kilos.

In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.

Please note: In Germany all children must use a child car seat until they're 12 years old or 150 cm tall.

The fee for renting a seat is between EUR 13.00 and EUR 16.31 per day, up to a maximum charge of EUR 86.59 per 28 day rental.

If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between EUR 200.00 and EUR 260.00 on top of the hire fee. *

All weather tyres
If the rental location you're hiring from is in an area where it is illegal to drive without all-weather tyres at certain times of the year, the vehicle will automatically be supplied with them and the fee will be included in your rental fee or contract.

Between 15 November and 15 March all vehicles in Germany are equipped with Winter tyres and the fee for this is already included in your rental price.

We can also supply all-weather tyres for a fee. This will depend on where you're renting but you can expect it to be between EUR 15.00 and EUR 18.81 a day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the all-weather tyres for the duration of your rental, up to 28 days.

If any all-weather tyre is damaged, lost or stolen, and if you are responsible for that, you will have to pay for a replacement pair which will be between EUR 150.00 and EUR 400.00 plus the rental costs.

In the event that your rental does not already contain all-weather tyres and you want to have these tyres, please notify us at least 24 hours in advance

Snow chains
If the rental location you're hiring from is in an area where it's illegal to drive without snow chains at certain times of the year the vehicle will be automatically supplied with snow chains and the fee will be included in your rental price.

We can also supply snow chains at other locations and you can expect to pay between EUR 72.00 and EUR 90.35 per rental.

If snow chains are damaged, lost or stolen, and if you are responsible for that, you will have to pay for a replacement pair which will be between EUR 69.00 and EUR 100.00 plus the rental costs

Ski Racks
Some rental locations offer ski racks. We can also supply ski racks at other locations and you can expect to pay between EUR 72.00 and EUR 90.35 per rental.

Ski racks cannot be fitted to all our vehicles, so you may need to upgrade if you need one. This may increase the price of the vehicle and any excess you may have to pay
If the ski rack is damaged, lost or stolen, you'll have to pay for a replacement. *
This is likely to cost between EUR 250.00 and EUR 500.00 on top of the hire fee.

Please give us at least 24 hours’ notice if you want to hire a ski rack. If you need it at shorter notice, please call the Reservations team

Travel Companion Full Tablet
This provides a GPS service and unlimited data per day, as well as other useful features you may need when travelling. We provide this service on behalf of a third party so you will need to read and agree to separate terms and conditions with, which will be signed by you on the device at the time of rental check out.

The fee for hiring Travel Companion Tablet is between EUR 13.51 and EUR 16.95 per day.

If the Travel Companion Tablet is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from EUR 260.00 on top of the hire fee. If any of the accessories are lost, damaged or stolen, you will have to pay for a replacement. This is likely to cost between EUR 10.00 and EUR 150.00 on top of the hire fee. *

Moving Blankets
We rent blankets at some van / truck locations and you can expect to pay around EUR 3.00 per rental.

Moving Trolleys
We rent trolleys at some van / truck locations and you can expect to pay EUR 9.00 per day. If you rent the vehicle for more than 6 days you'll only be charged for a maximum of 6 days and get to use the trolley for the duration of your rental, up to 28 days.

If the trolley is damaged, lost or stolen, you will have to play for a replacement. This is likely to cost EUR 70.00 please the hire cost. *

Trailer Hitch
It is possible to rent vehicles with a trailer hitch and the price you pay will depend on the location you are renting from.

Please note that there are maximum supporting and towing loads, which can be found in the in Part, fields 0.1, 0.2 and 0.3, of the vehicles registration documents.
The permissible trailer load is the maximum weight that the trailer may have, including the load. The trailer nose weight indicates the force that may act on the towing vehicle hitch.
If you do not comply with these manufacturer specifications you risk a fine and a penalty point in the traffic offence register of the German Federal Motor vehicle Transport Authority. This may also impact your liability reduction.

Please note in many countries, including Germany, it is illegal to drive while using a handheld mobile phone, tablet or any other communications device. It is your responsibility to drive safely and according to the laws of the country you are driving in.

* If you can show the damage or loss was in any way your fault or due to negligence, we will refund the cost to you.


Travel Into Other Countries
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Unless we agree otherwise, you are only allowed to use the vehicle in:

  • Austria (A)
  • Andorra (AND)
  • Belgium (B)
  • Switzerland (CH)
  • Czech Republic (CZ)
  • Germany (D)
  • Denmark (DK)
  • Spain (E)
  • France (F)
  • Finland (FIN)
  • Liechtenstein (FL)
  • Great Britain (GB)
  • Hungary (H)
  • Croatia (HR)
  • Italy (I)
  • Ireland (IRL)
  • Luxemburg (L)
  • Monaco (MC)
  • Norway (N)
  • Netherlands (NL)
  • Portugal (P)
  • Poland (PL)
  • San Marino (RSM)
  • Sweden (S)
  • Slovakia (SK)
  • Slovenia (SLO)


Some vehicles are not permitted to enter the following countries:

  • France (F)
  • Italy (I)
  • Czech Republic (CZ)
  • Croatia (HR)
  • Hungary (H)
  • Poland (PL)
  • Slovakia (SK)
  • Slovenia (SLO)


You'll need to pay a Cross Border Fee for journeys outside of Germany, this is likely to cost EUR 7.50 per day, up to a maximum charge of EUR 62.74 per rental.

Please note that if you are permitted to take the vehicle outside of Germany, it is your responsibility to make sure you comply with legal requirements applicable in the relevant country/countries you travel in.