Address:
145-147 Main Street, (Metro), Lilydale, VI, 3140, Australia
Phone:
(61) 3 9294 9900
Hours of Operation:
Sun 8:00 AM - 12:00 PM; Mon - Fri 8:00 AM - 5:00 PM; Sat 8:00 AM - 12:00 PM
Holiday Hours:
2025
NEW YEARS DAY January
1 closed - closed
AUSTRALIA DAY January
27 closed - closed
LABOUR DAY March
10 closed - closed
GOOD FRIDAY April
18 closed - closed
EASTER SATURDAY April
19 closed - closed
EASTER SUNDAY April
20 closed - closed
EASTER MONDAY April
21 closed - closed
ANZAC DAY April
25 closed - closed
MONARCH'S BDAY June
9 closed - closed
GRAND FINAL September
26 closed - closed
CUP DAY November
4 closed - closed
CHRISTMAS DAY December
25 closed - closed
BOXING DAY December
26 closed - closed
2024
MELBOURNE CUP November
5 closed - closed
CHRISTMAS DAY December
25 - December
26
closed - closed
Pay Now Terms & Conditions
Booking Conditions
Pay now and Pay at Location
Changing your booking - all booking types
Cancellations - all booking types
Payment Methods
Rates
Rental Requirements
Privacy
The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1988.
Supplemental Liability Insurance is not available at this location.
Excess Options
Excess Reduction (ER) or Zero Excess (ZE), available at participating locations, are optional coverages that further reduce the standard excess.
Please click here for further information.
Budget generally accepted credit and debit cards include; Visa, MasterCard and American Express. However, some locations may not accept all card types.
At commencement of rental, Budget does not accept a prepaid or reloadable stored value card, a travel money card or an EFTPOS card. Budget also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave. A physical credit or debit card must be presented at the start of rental. At the end of the rental, some Budget locations will accept a prepaid or reloadable stored value card as a final form of payment.
Please Note: Rentals paid for by a valid credit/debit card will be subject to a card transaction fee of 1.29% (including GST) at time of pick-up.
Pay Now: If the names on the credit card do not match the credit card used at Reservation, it may be deemed as a non-permissible change to your Pay Now reservation. You may be required to cancel and re-book at the current rates (including any reasonable and applicable cancellation fees).
Budget Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.
See Credit Card Policy above.
The Driver must (i) hold a full, current and valid driving licence (not being a learners, provisional or restricted licence), (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet), (iii) have held their licence for minimum 12 consecutive months immediately prior to signing the Rental Agreement.
An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.
Digital drivers licences (with the correct endorsements) are accepted for any Budget rental. All digital licences must be checked live at the time of rental, via the respective validation process. A screenshot or photo of the licence is not accepted.
A digital licence does not replace a physical licence and you should still carry your physical card, when travelling outside the issuing state or territory.
Please refer to the Rental Terms & Conditions
All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee. A young driver surcharge may apply.
The minimum age to drive a vehicle with Budget is 21 years of age. All drivers must hold a current, full and valid drivers licence, that has been valid for a minimum of 12 consecutive months. A young driver surcharge may apply.
You may cancel your booking at any time by calling reservations or managing your booking online.
For Pay Now reservations, depending on when you cancel, you will be charged a cancellation or no-show fee.
To ensure a seamless start to your journey, our vehicles are rented with a full tank of fuel. It would be appreciated if the vehicle was also returned with a full tank, however if this is not possible, a refuelling charge will be applicable. The option of pre-paid fuel is on offer at select locations and the exact rate of the refuelling charge will be available upon vehicle collection.
At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorisation. You must use an approved payment card that is in your name and has enough funds available.
Passenger Vehicles
Pay later reservations
Pay now reservations
A pre-authorisation holds an amount of money in your account. Once a pre-authorisation has been held, you will not be able to use that money.
At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Budget will not be held responsible for any overdraft fees.
The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1988.
The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s) and the type of vehicle you request. Unless stated otherwise, the price also includes all costs you must pay, for example, administration fees, GST, Vehicle Registration Fee (VRF) and any location surcharges.
Budget Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here. https://www.budget.com.au/en/rental-qualification-policy
See Travel Restrictions.
Area of Use Restrictions
Restrictions may apply if you intend to take the vehicle outside the local area in which it is being collected. Local driving conditions and restrictions vary between locations, so you must contact the pickup location prior to your rental date for further information. During the ski season, vehicles may not be taken above the snowline (unless advised otherwise). Please contact your selected location for further information.
Where You Can and Cannot Drive the Vehicle
You and any Authorised Driver must not, unless authorised in writing by Budget drive or take the Vehicle:
IN QUEENSLAND
On Highway No. 27: beyond Chillagoe in a westerly direction
On Highway No. 1: beyond Normanton in a southerly direction and no further north than Karumba
Beyond Cooktown to the north or Lakeland to the west and no further north than Cape Tribulation on the Coast Rd
On a coastal road north of Cape Tribulation, unless the vehicle is a 4WD vehicle
On the Bloomfield Track north of Cape Tribulation
IN NEW SOUTH WALES
Above the snow line; being Jindabyne, from the beginning of June until the end of September
IN VICTORIA
Above the snow line; being Bright, from the beginning of June until the end of September
IN WESTERN AUSTRALIA
On the Kalumburu Rd, Tanami Rd, Canning Stock Route, Gunbarrel Hwy and Holland Track
On the Gibb River Rd, Broome-Cape Leveque Rd, Bungle Bungles, Karijini National Park and Windjana Gorge unless the vehicle is a four-wheel drive
IN NORTHERN TERRITORY
Gove Peninsula
On the Jim Jim Falls Rd to Jim Jim Falls and Twin Falls