Address:
Cnr York St & Melbourne St, (Metro), East Gosford Nsw, NS, 2250, Australia
Phone:
(61) 2 8886 0350
Hours of Operation:
Sun 7:00 AM - 1:00 PM; Mon - Fri 7:00 AM - 5:30 PM; Sat 7:00 AM - 1:00 PM
Holiday Hours:
2024
ANZAC DAY April
25 07:00AM - 01:00PM
KINGS BIRTHDAY June
10 07:00AM - 01:00PM
LABOUR DAY October
7 07:00AM - 01:00PM
CHRISTMAS DAY December
25 closed - closed
BOXING DAY December
26 07:00AM - 01:00PM
2025
NEW YEARS DAY January
1 closed - closed
AUSTRALIA DAY January
27 07:00AM - 01:00PM
Excess Options
Excess Reduction (ER) or Zero Excess (ZE), available at participating locations, are optional coverages that further reduce the standard excess.
Please click here for further information.
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See Credit Card Policy above.
The Driver must (i) hold a full, current and valid driving licence (not being a learners, provisional or restricted licence), (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet), (iii) have held their licence for minimum 12 consecutive months immediately prior to signing the Rental Agreement.
An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.
Digital drivers licences (with the correct endorsements) are accepted for any Budget rental. All digital licences must be checked live at the time of rental, via the respective validation process. A screenshot or photo of the licence is not accepted.
A digital licence does not replace a physical licence and you should still carry your physical card, when travelling outside the issuing state or territory.
Please refer to the Rental Terms & Conditions
All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee. A young driver surcharge may apply.
The minimum age to drive a vehicle with Budget is 21 years of age. All drivers must hold a current, full and valid drivers licence, that has been valid for a minimum of 12 consecutive months. A young driver surcharge may apply.
You may cancel your booking at any time by calling reservations or managing your booking online.
For Pay Now reservations, depending on when you cancel, you will be charged a cancellation or no-show fee.
To ensure a seamless start to your journey, our vehicles are rented with a full tank of fuel. It would be appreciated if the vehicle was also returned with a full tank, however if this is not possible, a refuelling charge will be applicable. The option of pre-paid fuel is on offer at select locations and the exact rate of the refuelling charge will be available upon vehicle collection.
At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorisation. You must use an approved payment card that is in your name and has enough funds available.
Passenger Vehicles
Pay later reservations
Pay now reservations
A pre-authorisation holds an amount of money in your account. Once a pre-authorisation has been held, you will not be able to use that money.
At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Budget will not be held responsible for any overdraft fees.
E-TOLL COLLECTION DEVICE AVAILABILITY
TOLL PAYMENT TAG PASS
You are responsible for payment of all tolls incurred during the rental period. We offer an optional service called e-toll that allows customers to use electronic toll lanes on highways, bridges, tunnels and other tolled passages. All vehicles are pre-equipped to electronically process tolls. If you do not pay cash for tolls, you automatically opt into our e-toll service to which you agree to pay us or our toll program administrator with whom we will share your credit card/debit information for all tolls incurred during your rental and all related fees, charges and penalties. The e-toll fees may take 4-8 weeks after the rental to be billed to your credit card/debit card on file.
E-TOLL SERVICE CONVENIENCE FEES
The convenience fee for e-Toll usage is $3.95 up to $5.95 USD for each day you use the E-Toll device and there is a maximum of $19.75 up to $29.75 USD per rental month, plus toll charges. There are NO service charges if e-Toll is NOT USED during the rental duration.
E-TOLL UNLIMITED
Available at participating locations in the following states: California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Kentucky, Main, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Oklahoma, Ohio, Pennsylvania, Rhode Island, Texas, Vermont, Washington and West Virginia.
If you use the unlimited E-Toll service, all cost of tolls and convenience Fees are included. For this service, you pay a flat fee of $10.99 up to $23.99 USD per each day of the rental period, regardless of whether or not you incur any tolls, or a flat fee of $54.95 up to $119.95 USD per week. E-toll unlimited must be purchased at the beginning of the rental.
OPTING OUT OF E-TOLL
If you do not choose e-toll unlimited at the time of rental, you may avoid the standard e-toll fees on any given day during the term of the rental if you ensure the transponder shield box is in the "closed" position and you pay cash for all tolls, use your own adequately funded, properly mounted and compatible electronic toll device to pay for all tolls, or pay the toll authority directly and follow the toll authority rules and requirements.
For more information on tolling, please visit budget.com/etoll or check at the time of rental.
The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s) and the type of vehicle you request. Unless stated otherwise, the price also includes all costs you must pay, for example, administration fees, GST, Vehicle Registration Fee (VRF) and any location surcharges.
Budget Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here. https://www.budget.com.au/en/rental-qualification-policy
See Travel Restrictions.
Area of Use Restrictions
Restrictions may apply if you intend to take the vehicle outside the local area in which it is being collected. Local driving conditions and restrictions vary between locations, so you must contact the pickup location prior to your rental date for further information. During the ski season, vehicles may not be taken above the snowline (unless advised otherwise). Please contact your selected location for further information.
Where You Can and Cannot Drive the Vehicle
You and any Authorised Driver must not, unless authorised in writing by Budget drive or take the Vehicle:
IN QUEENSLAND
On Highway No. 27: beyond Chillagoe in a westerly direction
On Highway No. 1: beyond Normanton in a southerly direction and no further north than Karumba
Beyond Cooktown to the north or Lakeland to the west and no further north than Cape Tribulation on the Coast Rd
On a coastal road north of Cape Tribulation, unless the vehicle is a 4WD vehicle
On the Bloomfield Track north of Cape Tribulation
IN NEW SOUTH WALES
Above the snow line; being Jindabyne, from the beginning of June until the end of September
IN VICTORIA
Above the snow line; being Bright, from the beginning of June until the end of September
IN WESTERN AUSTRALIA
On the Kalumburu Rd, Tanami Rd, Canning Stock Route, Gunbarrel Hwy and Holland Track
On the Gibb River Rd, Broome-Cape Leveque Rd, Bungle Bungles, Karijini National Park and Windjana Gorge unless the vehicle is a four-wheel drive
IN NORTHERN TERRITORY
Gove Peninsula
On the Jim Jim Falls Rd to Jim Jim Falls and Twin Falls