Budget Car Rental FAQs Budget Car Rental FAQs

Budget has thousands of worldwide locations, so it's easy to find a quality rental car in your area.

Simply go to our location search tool, choose your rental country/state, then select your city. In the search results that appear, you'll find addresses, maps and driving directions. Just click "additional information" for business hours or other useful information including each location's terms of rental.

Click on "additional information" on the location search results page for specific location information

Go to our location search tool, choose your country, state, and then your city. In the search results that appear, you'll find location addresses, map, links to driving directions and access to other additional information such as each location's phone number and business hours.

Yes – and you won't believe how easy we make it. With our convenient and affordable one-way rentals from participating airport, downtown and suburban locations across the U.S., you have the freedom to rent in one place and return to another – often with unlimited mileage. Drive from coast to coast and choose from more than 600 participating U.S. corporate-operated locations at airport and off-airport sites. And remember, the longer you rent, the lower your daily rates. Reserve your one-way rental online today by simply entering a different return location in the "return location" field than your pick-up location. If you don't see a "return location" field option, either deselect the "I'll return car to same location" checkbox or click the "more options" link. (TIP: If you’re quoted a price-per-mile charge in the rate summary of the online reservation tool, and don’t see a mention of “unlimited mileage,” it means that the locations you've selected don't participate in the unlimited mileage one-way program.)

NOTE: If you choose to return the rental car to a different location than the one on your reservation, please contact a Budget reservation agent at 800-527-7000 to determine whether any return restrictions apply. If you do not contact us before returning your car to an alternate Budget location, you'll be charged a minimum $45 Unauthorized Return Location fee. This fee may be higher based on the distance between the renting location and the return location specified on your reservation. Additionally, a different or higher rate may apply.

 On occasion, permission for border crossing must be acquired from the rental office directly. Since specific restrictions may apply, it's always best to ask about any cross-border restrictions. Inquire either at the rental counter or, simply contact us.

It depends.  If you are a U.S resident, you may drive a Budget car into Mexico only if you purchase Mexican Automobile Liability Insurance at certain U.S. rental locations. To determine whether your location allows travel into Mexico, inquire at the counter or contact us.

Traveling from the U.S. to Mexico
If you are a U.S resident, you may drive a Budget car into Mexico only if you purchase Mexican Automobile Liability Insurance at certain U.S. rental locations. To determine whether your location allows travel into Mexico, inquire at the counter or contact us. This insurance is available only at specific locations in Texas, Arizona and California. It is not available in Mexico. Foreign nationals who can’t establish legal permanent U.S. resident status or current valid visa status can’t purchase this insurance because Mexico prohibits such persons from driving a U.S. car in Mexico, making them subject to arrest and the car subject to seizure. Before taking vehicles into Mexico, customers must notify Budget that the vehicle is going to cross the International Border. This policy will allow current corporate customers only to travel south into Mexico in a Budget rental.

Traveling from the U.S. to Canada
If you are a U.S resident, you may drive a Budget car into Canada. However, when you pick up a U.S.-registered vehicle in the U.S., you must advise us that you plan to drive to Canada so that, for insurance purposes, we may issue a Canadian Non-Resident Insurance Card. This card, to be kept inside the vehicle, is provided at no cost and it serves as simple documentation that the vehicle is insured in the U.S.

If you are a Canadian resident, Canadian Customs regulations allow you to enter Canada with a U.S. car if the trip is for non-commercial purposes for a period of up to 30 days. Customers with a Canadian driver’s license planning to cross the border into Canada should be provided with a vehicle with a Canadian license plate, if one is available.

Rules at licensee-owned locations and locations outside of the U.S might vary. It’s always best to check the terms and conditions on your online reservation confirmation, or on the location information page, to see which rules apply for your selected rental pick-up location. Then, if you still have questions, please contact us.

 No. Towing is never permitted. Doing so could irreparably damage the rental vehicle.

 Go to our location search tool, choose your country, state, and then your city. There you'll find addresses, a map and access to driving directions.

Budget airport locations that don’t operate 24 hours a day will remain open to assist customers with confirmed reservations who are arriving on a delayed or re-scheduled flight. Locations will remain open until the last scheduled or delayed flight has arrived, and customers will be given a reasonable length of time to clear baggage claim and arrive at the Budget counter.

To help ensure that we have your correct arrival information on file, please be sure to provide accurate and timely flight reservation details when you reserve your car. By providing us with your airline, flight number, and expected arrival time, our staff will be prepared to serve you in the event of a late flight arrival.