For hand controls and other assistive devices for use by individuals with physical challenges, call the Budget Special Needs department, toll-free from the U.S., at 888-221-1203. If you are not in the U.S., please find the appropriate Budget phone number for calling within other countries.

Budget cannot provide hand controls on every make or model of vehicle, and cannot confirm a reservation for a particular make or model of vehicle on any rental.

Drivers for a renter with disabilities must have a valid driver's license, be at least 25 years of age, meet driver qualifications in effect at time of rental, and accompany the disabled renter to the Budget location at time of rental. At no extra charge, the driver will be authorized to operate the rental vehicle for the renter with disabilities. The renter with disabilities must present an acceptable method of payment, and meet credit qualifications in effect at time of rental.