Our Focus

 
Growing the business since 1958  
In Summary:  Day after day, Budget employees and operators at more than 3,000 locations around the world help support our vision, mission and values.  

Vision

 

We will be a growth-oriented car rental company by efficiently serving value-conscious customers for all of their car rental occasions.


Mission

 

We will consistently deliver a quality product, friendly service and great value that make customers confident that Budget is their best car rental choice.


Values

 

A commitment to great value for customers:

  • We provide great service at a great price that clearly demonstrates to our customers that they received the best car rental value.
  • We use new ideas and innovations to enhance service and increase customer satisfaction.
  • We solve problems creatively, and take action on behalf of our customers.

A focus on quality and service:

  • We deliver quality work for the benefit of our customers and coworkers.
  • We provide consistent and dependable service that exceeds expectations and creates loyal customers.
  • We care each day about how our job affects the quality of the Budget product

A deep pride in who we are and how we work:

  • We always keep the highest personal standards of integrity and honesty.
  • We assist others on our team and throughout the company.
  • We share our talents, skills and knowledge to improve team performance.
  • We communicate openly and honestly, and share great ideas.

A recognition that profitability fuels our growth:

  • We understand the importance of growing the profitability of our location and our business overall.
  • We inspire others to elevate their performance and contribute to the company's success.
  • We continue learning and developing new skills that help us build our bottom line and set the stage for continued growth.

A dedication to being a great place to work:

  • We believe in creating a fun and friendly car rental experience for employees and customers alike.
  • We maintain an upbeat work environment that is respectful of and welcoming to all employees and customers of all backgrounds.
  • We are committed to a well-maintained, safe and presentable workplace.
  • We show caring for our communities and encourage employee involvement in civic and charitable activities.

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