Customer Care

 
Question? You've come to the right place!  
In Summary: Information on how to contact us. To get our best rate, use our online reservation system. Already have a reservation? View, change or cancel your reservation online.
 
Common Questions  
Get answers to your car rental questions by visiting our common questions.

E-mail Assistance
Choose your area of inquiry from the options below then complete and submit the form. We'll reply to you at the e-mail address you provide. To get rental rates, use our online quoting/reservation system. We can't give rental quotes via e-mail.
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Car rental phone numbers for calling within the U.S.
budget.com technical assistance 800-404-8033 7:30 AM - 7:30 PM CST Mon - Fri
U.S. reservations 800-218-7992 anytime
reservations outside the U.S. 800-472-3325 anytime
roadside assistance 800-354-2847 anytime
customer service 800-214-6094 7:30 AM - 7:30 PM CST Mon - Fri,
8:00 AM - 6:30 PM CST Sat - Sun
customer service en Francais 800-268-8991 7:30 AM - 7:30 PM CST Mon - Fri
RapidRez and Fastbreak profile update 800-314-3932 anytime
insurance replacement service 866-438-6165 anytime
Budget Business Program accounts 877-516-7275 7:30 AM - 5:00 PM CST Mon - Fri
corporate sales/accounts 800-526-6406 7:30 AM - 5:00 PM CST Mon - Fri
meetings 800-842-5628 8:30 AM - 4:30 PM CST Mon - Fri
hearing impaired TTY/TTD 800-826-5510 7:30 AM - 7:30 PM CST Mon - Fri
drivers with disabilities 800-314-3932 anytime
U.S. insurance claims fax 407-850-4743 claim form
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Car rental phone numbers for calling within other countries
These phone numbers are for calls made from within that country. When dialing from another country, add your country's international call prefix then the destination country calling code before these numbers.
Australia (13) 0036-2848
Brazil (all areas except Sao Paulo) (080) 0725-2000
Brazil (Sao Paulo only) (11) 2117-2000
Canada 800-268-8900
Canada reservations en Francais 800-268-8970
Canada customer service en Francais 800-268-8991
Canada RapidRez and Fastbreak profile update 800-314-3932
Costa Rica 506-2436-2000
India 442-2200999
Japan 03-5695-1351
Korea (02) 724-7063
New Zealand (08) 0028-3438
Papua New Guinea 323-6244
Philippines 02-8122277
Singapore 6532-4442
Thailand (02) 203-0250
United Kingdom (084) 4544-3455

Moving truck phone numbers for calling within the U.S.
reservations 800-283-4382 6:00 AM - 12:30 AM CST every day
customer service 800-283-4382 6:00 AM - 12:30 AM CST every day

Corporate address

Avis Budget Car Rental, LLC
6 Sylvan Way
Parsippany, NJ 07054 U.S.

 

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