Address:
Changi Airport Terminal 3, Arrivals Hall, Singapore, XX, 819463, Singapore
Phone:
(65) 6441 0764
Hours of Operation:
Sun - Sat 10:00 AM - 8:00 PM
Holiday Hours:
TEMP CLOSED August
10 - December
31
closed - closed
If flying in, the rental counter is within the terminal with a short walk to the car lot.
Loss Damage Waiver (LDW)
Customer is liable for the full value of the Budget vehicle if Loss Damage Waiver (LDW) is not taken. If LDW is purchased, the renter's liability is reduced to an amount ranging from SID 3,000.00 to SID 3,500.00, depending on the car group rented. All accidents occuring in Malaysia will result in an additional surcharge of SID 1,000.00. LDW does not cover any missing items, vandalism, damage from riots or any non-collision-related damage. Just ask at the Budget rental desk when you collect your car.
Global insurance coverages are always subject to change. Please verify at time of rental.
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Credit Card Policies and Authorization Hold
American Express, MasterCard, Visa, Avis Card. Most major credit cards are accepted as credit identification at the time of rental.
An authorization hold will be performed on your credit card. The exact amount of Credit Card authorization will vary by the rate, car group, length of rental, and miscellaneous charges. You may check with the rental counter for an estimate of the authorization amount.
For Singapore, credit card must be either:
(a) Owned by the main driver, or
(b) Owned by an affliate who will be available to be physically present at the time of pick-up and drop-off. Credit card owners have to sign an acknowledgement form to allow driver to use their credit card.
Debit cards are not accepted.
For International rentals, the policy for credit and debit card use may vary. Some locations may or may not accept debit cards.
Visa and Master Card debit cards are classified as cash and accepted at rental check-in/vehicle return only.
Driving License must be in English with the following details:
Full Name
Photo Identification
Date of Obtaining Driving License
Validity Date (if any)
Legitimate Driving License Card endorsed by
If any of the above are not met, driver needs to get an International Driving License. It is recommended to get an International Driving License if the driver is unsure. We hold the rights to deny the renter from renting if this does not meet the requirements
Information not available at this time, please check at time of rental.
Public liability insurance is with in accordance of the insurance laws of the country.
Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.
Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
Information not available at this time, please check at time of rental.
Additional drivers must meet the same requirements as the primary driver. Fee: SID 10.60 per day, maximum SID 106.00 per rental per additional driver.
Your total rental rate is calculated based on the information provided at time of reservation.
Online reservations reflect an estimated rental rate that is subject to change due to factors such as local taxes, additional add-ons, fuel options and more.
If the country of residence on the renter's credentials do not match the country indicated on the reservation, the rental rate will change.
Vehicles are rented on a daily (24-hour) basis.
Late returns will incur late additional charges.
Tax and tax related surcharge rates are subject to change without notice.
Frequent Flyer surcharges may be applied at time of rental.
At many airport locations, concession recovery and facility fees may be charged.
At many locations a vehicle licensing cost recovery fee and a energy recovery fee may be charged.
Extensions or late returns result in additional charges.
Rental Agreement
Please always review the rental terms and conditions and your rental agreement when you check the vehicle out. You can also find the relevant contact details on your rental agreement.
Festive Season Mandatory Deposit
For festive seasons (i.e. Chinese New Year week, Hari Raya Puasa week, National Day, Deepavali, Christmas), a non-refundable deposit of $300 will be required to secure a vehicle. Customers must leave their email and phone number during this periods. For bookings without any contact information, Budget reserves the right to cancel the booking and not allocate a vehicle. Customers may reach out to us to find out more if their booking dates are within the peak season.
Budget Discounts (BCD)/ Coupons (BCN)
For a selection of travel industry or corporate Budget Discount codes, proof of employment or a letter from the HR/Procurement maybe needed prior to the rental to enjoy the rates shopped. Customers who are not verified will be denied of the rates shopped and subject to walk-in rates.
Excess charge in case of damage
- Excess charges apply per incident/accident. Excess charges do not cover a series of incidences/accidents.
Criteria for use of vehicle
- No smoking in vehicle
- No durian in vehicle
- No modification / personal repair of cars allowed
- No specific vehicle make and model guaranteed
- Ancillaries are subject to availability at time of pick up
The minimum rental age may vary by location worldwide. In Singapore, drivers must be 23 years old and above and maximum age is 73. There is no exceptions for younger drivers. For International rentals, maximum and minimum age policies and young driver charges may apply and vary by country.
Specific information is not available at this time.
Customer has to sign contract to accept the terms and conditions of driving into Malaysia. It is mandatory for customers to inform our counter staff, sign on the terms and pay the cross border charges. Failure to do so would make customer liable for 100% of the car damages even if CDW or Theft Protection was included in price.
Cross Border Charge: SID 3.50 per day maximum 10 day charge.
Surcharge does not include Malaysia Toll Cards (Touch 'N Go Card). Customers will need to purchase it separately.
Most areas of Malaysia are allowed. Areas not allowed are:
1. Areas that are only accessible by water or air transportation (e.g. Langkawi, Sarawak, etc.)
2. Thailand borders
Electronic Road Pricing or Congested Area (ERP) Gantry: All Budget cars are installed with an in-vehicle unit (IU) that the Toll Card is inserted into. Each time a vehicle passes through the ERP Gantry, a charge is automatically deducted from the account. Customers can purchase the Toll Card from Budget at a cost of SID 30.00. The cards can also be purchased at most petrol stations and 7-Eleven stores. Toll cards are also required for most car parking facilities in Singapore, as well as for crossing the causeway into Malaysia. A Touch N Go Card is also required to pay the toll fee when driving in Malaysia and can be purchased from Budget at a cost of SID 30.00.