For security reasons we do not accept cash, checks, or any other electronic payment method like apple pay, google pay, nfc, etc. as a payment option at any of our locations. No exceptions are made.
Collision Damage Waiver (CDW)
Purchase of CDW is optional and reduces the customer's financial responsibility for damage to the vehicle. The customer's responsibility in case of accident or theft is a minimum of 18,700.00 MXN not to exceed 33,000.00 MXN, in addition to a security deposit (see Security Deposit amounts below for amount). If the value of damages is less than the deductible the customer will pay for the vehicle repair. Theft, vandalism or damage to parts and accessories are not covered.
If CDW is declined, renter is fully responsible for loss or damage - paying true market value of the rented vehicle, including but not limited to towing, storage, impound, loss of use and administrative fees subject to the terms and conditions of the rental agreement and applicable laws.
AMAS: Asset Monitoring Activation Surcharge:
At the time of rental, the rental agreement will automatically be charged the AMAS Surcharge for rental transactions where CDW/LDW is declined.
The cost for AMAS varies from 160.00 MXN per day, not to exceed 240.00 MXN per day, depending on car group.
Security Deposit Amounts
Security deposit amounts will be stated per each car category on the car selection. At the end of the rental, if there are no extra charges to make (due to possible damage and or other additional services), the location will release the funds immediately. Due to bank processing times, this could be delayed a couple of days, but we find that typically customers have their refund within 5 to 10 business days.
The security deposit hold amount for damage responsibility is as follows:
SLI will be 10,000 MXN, CDW is accepted 5000.00 MXN, CDW and SLI is accepted 5000.00 MXN, CDW is declined 30,000.00 MXN for Economy Car, Compact Car, Intermediate, Standard, Full Size
SLI will be 25.000.00 MXN, CDW is accepted 10,000 MXN, CDW and SLI is accepted 10,000.00 MXN, CDW is declined 50,000.00 MXN for Economy SUV, Intermediate SUV, Minvan, Premium and Pickup
SLI will be 35,000 MXN, CDW is accepted 12,500 MXN, CDW and SLI is accepted 12,500.00 MXN, CDW is declined 70,000.00 MXN for Minivan, Full Size Van, Luxury SUV
SLI will be 37,400.00 MXN, CDW is accepted 33,000.00 MXN, CDW and SLI is accepted 33,000.00 MXN, CDW is declined 70,000.00 MXN for Suburban
Additional coverage may be available at the counter, check with the reservation center or the counter prior to the rental.
CREDIT CARD REQUIREMENTS: A 3% credit card recovery fee will apply to rentals paid with American Express Cards. The credit card must be presented at the time of rental. Make sure your credit card has enough available credit. The renters name must be on the credit card. The signature on the back must match the name imprinted on the card and the signature on the rental agreement. In the event that you fail to present a valid credit card, or there is a lack of sufficient funds available on the credit card, or the credit card is not in the lead driver’s name, the car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.
PREPAYMENT: If you pre-paid online or through our call center, the name printed on the card must be presented by the renter at the location and must match the name booked on the transaction.
ADDITIONAL CHARGE CARD HOLD: For security deposit, only Credit Cards are accepted. Debit cards are not accepted.
All rentals require a deposit in the amount of the total estimated rental charges, plus damage responsibility to be held as a deposit on the credit card at the time of rental. For Damage Responsibility amounts please see Security Deposit Amounts under Optional Coverages section. The rate of exchange at the time of credit card billing will apply. When the rental is over, we will process the reversal but the bank may take time to post it back to the account. Due to bank processing times, this could take up to ten days for the hold to be released through your bank, depending on how often the bank settles its pre-authorizations.
If you fail to return the vehicle as agreed, Budget will obtain additional authorizations from your account to cover the rental charges.
For more information, please contact our Call Center or Customer Service Department. Toll free number in Mexico: dialing from Mexico 800-002-8343, dialing from USA & Canada: 1-800-801-0365.
• Debit cards are accepted as payment method. Payment must be done at the beginning of car rental.
• Debit cards are accepted for security deposit. Security deposit will be charged as a fee and will be reimbursed 15 business days after contract closing.
• Debit card´s signature on the reverse side must match the name and signature on your official identification.
All drivers, including underage and additional drivers, must be able to present a valid non-expired driver’s license at the time of rental. Your license must be issued from the State/Province where you currently live. If you are an international renter: All overseas renters require a passport as well as a driving license. Drivers must have a valid non-expired driving license and photographic identification at the time of rental. Drivers are not allowed to rent a vehicle with only an International driver’s permit. If your driver’s license is not in the Roman alphabet (i.e. if it is Arabic, Greek, Russian or Chinese) you need to bring an International Driving Permit and your domestic license.
Information not available at this time, please check at time of rental.
Public liability insurance is with in accordance of the insurance laws of the country.
Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.
Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
Information not available at this time, please check at time of rental.
All drivers must meet the same restrictions as the primary driver. Additional Driver Fee: 120.00 MXN per day for each additional driver, plus tax. A young driver fee will apply for drivers 18-24 years of age. There are an unlimited number of additional drivers that can be added to your rental.
Smog Control Driving Restrictions – Local laws require that vehicles may only be driven six days a week. Off days for each vehicle are determined by license plate numbers. A rental car may need to be exchanged at the office for another allowed to be driven that day. Customers may contact the Call Center and/or Customer Service Department; a travel advisor will provide you with more details of all of our additional services. Toll free number in Mexico: dialing from Mexico: 800-002-8343 and dialing from USA & Canada: 1-800-801-0365.
The minimum age to rent a vehicle is 18. The maximum age to rent a vehicle is 75. An Young Driver fee of 250.00 MXN per day, plus tax will apply for renters ages 18-21.
We will not offer a car rental to anyone under the age 18. There are no exceptions allowed.
For Foreigners: All foreign customers must present a valid passport that identifies them at the counter.
For Mexican citizens: All domestic customers must present a valid official photo ID, such as a voting card issued by the National Electoral Institute of the United Mexican States or a valid passport.
Specific information is not available at this time.
All of our vehicles are smoke-free. Smoking is strictly prohibited inside the vehicle. Every customer has a fundamental right to breathe the air.
A cleaning fee of 4000.00 MXN will be applied should smoking in the vehicle occur during the rental period.
Please respect others who do not smoke and who have smoke allergies.
Tobacco smoke emits a pungent smell that becomes residue on fabrics, fibers and car surfaces, emitting a strong odor that most car renters find to be unpleasant and/or have allergies.
Cars can be returned to other Budget locations within this country based on car availability. Cars are not allowed on any ferry. Cars are permitted outside of Mexico with the following restrictions: No cross border into South America or Central America. Travel into the U.S. is permitted. A special protection is required with an additional cost of 180.00 MXN plus tax per day. Cross border travel to the United States is not available in some locations, it is mandatory to notify the location for prior authorization. Cross border travel to Central and South America is not permitted. Vehicles are not available for one-way rentals outside this country. Check with the location upon arrival for additional details.
For security reasons we do not accept travel vouchers as a payment option at any of our locations. No exceptions are made.