Address:
Cesta Dr Franje Tudmana 1270, Split, XX, 21000, Croatia
Phone:
385 913143011
Hours of Operation:
Sun - Sat 7:00 AM - 11:00 PM
Holiday Hours:
2024
WINTER SEASON November
1 - December
23
08:00AM - 09:00PM
CHRISTMAS EVE December
24 08:00AM - 06:00PM
CHRISTMAS DAY December
25 10:00AM - 06:00PM
WINTER SEASON December
26 - December
30
08:00AM - 09:00PM
2025
WINTER SEASON January
2 - February
28
08:00AM - 09:00PM
Cancellation Policy
In most cases, Collision Damage Waiver (CDW) is provided with the vehicle as standard. If CDW is not taken/included, depending on car group rented, customer is liable an amount ranging between 22,500.00 HRK and 37,500.00 HRK. Purchase of CDW reduces liability to an amount between 1,125.00 HRK and 5,375.00 HRK depending on car group rented in the event of an accident to the Budget vehicle.
In most cases, Theft Protection (TP) is provided with the vehicle as standard. If TP is not taken/included, depending on car group rented, customer is liable an amount ranging between 22,500.00 HRK and 37,500.00 HRK. Purchase of TP reduces liability to an amount between 1,125.00 HRK and 5,375.00 HRK depending on car group rented for theft of parts or all Budget vehicle.
Note: If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess. Just ask at the Budget rental desk when you collect your car.
Global insurance coverages are always subject to change. Please verify at time of rental.
A major credit card in the name of the primary driver must be produced at the time of rental. This location accepts Budget Charge Cards, American Express, Mastercard, Visa.
We do not accept Visa Electron cards, Maestro cards, V-Pay cards, Cirrus cards, JCB cards or any other cards not listed above. Prepaid cards can only be used for making payments at the end of your rental.
Debit cards are accepted only if the debit card can be used for pre-authorisation before we release the vehicle to you.
Do I need to bring my driving license with me?
Yes. All drivers must bring all parts of their valid driving license with them. The driving license documents must be valid for driving the rented vehicle in Croatia.
Is there a minimum length I must have held my license for?
Driver/renter must possess a driving license for at least one year.
ID requirements
Do I need to bring proof of identification?
Yes, you must bring:
The credit card that was used to make your booking or another credit card under your name.
Photo ID featuring a recognizable photo taken in the last 10 years. We will accept your passport or driving license if it contains a photo, a national identity card or any other form of government-issued identification.
Can I let anyone else drive?
Yes, but only if we have approved them. You may not let anyone drive the vehicle who hasn't been approved by us. This shall not apply if, through no fault of your own, you are unable to drive the vehicle and the vehicle must be driven to prevent an imminent danger (e.g., if you're in a medical emergency and you need to be taken to the hospital). We charge a fee for every Additional Driver we allow to drive the vehicle in amount of 9.00 EUR per day, 50.00 EUR per week, 90.00 EUR maximum. All costs are taxable.
Do you offer a 'meet and greet' service?
No, unfortunately we are unable to offer a 'meet and greet' service in Croatia
Can I pick up the vehicle outside your normal opening hours?
Yes, some rental locations offer an out of hours pick-up service where you can collect the vehicle and any optional extras outside the rental location's normal opening hours.
The out of hours pick up fee is 40.00 EUR (taxable).
To drive our vehicles, all drivers need to be at least 21 years old and have held a full, valid driving licence for at least 1 year at the start of your rental. If you or any of your drivers are under 24 when you pick up the vehicle, you will each have to pay a young driver surcharge. To rent vehicles of vehicle category H, J, M, N, L minimum age is 24 years old.
No maximum renting age restrictions apply. Senior driver surcharges are not applicable.
Estimated total includes base rate, taxes, and surcharges. Items such as coupon discounts, child safety seats and gas are NOT included in the estimated total. Optional coverages and one-way fees are subject to tax in certain locations. This tax is not reflected in the Estimated Total.
Estimated total is subject to change based upon exchange rates at the time of rental.
Fuel Policy
You must return vehicle with the same amount of fuel it had when you picked it up. Fuel Options
How do I calculate the cost of Fuel Up Front?
There is option of Fuel Up Front - you pay a one-off fee. This fee includes the cost of a full tank of fuel, plus the cost of us refueling the vehicle for you. You may also call us to ask about the price. We will not reimburse you for non-used fuel unless you return the vehicle with a full tank. In this case we will refund the Fuel Up Front charge.
Can I get Fuel Up Front at any time?
No, if you want to take Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.
What are my options if I don't return the vehicle full and haven't bought Fuel up Front?
Pay on Return will apply if you:
Don't buy Fuel Up Front
Don't return the vehicle with a full tank
How do I calculate the cost of Pay on Return?
You pay for fuel based on the factory-installed fuel gauge. We calculate the price by rounding down the fuel level to the nearest eighth (1/8) of a tank. We charge market price per litre of missing fuel plus tax plus refueling charge in amount of 48.00 Euro.
ID requirements
Do I need to bring proof of identification?
Yes, you must bring:
Other requirements Will I need to give a pre-authorisation or pay a security deposit?
Yes, you must give us a pre-authorisation on your credit card before we release the vehicle to you. A pre-authorisation holds money in your account. For customers who are only taking the basic collision damage waiver but not the additional option to reduce the excess at the time of rental, we will take authorisation for the excess amount (this varies based on the size of the vehicle from 1125.00 to 5375.00 EUR) from the customers credit card. What do I need to do to give a pre-authorisation or security deposit?
You'll need to give us a payment card in your own name that has enough money available on it. You can find more information on the payment cards accepted by us under the "Payment Options" section in this document.
24 HOUR RECOVERY SERVICE
In case of break down call +385 (1) 1987 and +385 (1) 4673 638
ADDITIONAL SURCHARGES
At some stations an additional service charge may apply (airport locations) of 20.00 EUR (taxable) per rental.
LONG TERM RENTAL
Budget can offer you attractive prices for long-term rentals. For additional information please contact your nearest Budget station.
Additional Driver must meet the same requirements as the Primary Driver.
It is strictly forbidden to smoke in the vehicles. If we believe anyone has smoked in the vehicle during the rental period, a special dry-cleaning charge will apply.
Fines and charges
You are responsible for all fines and charges issued because of you or your additional drivers using the vehicle. Fines and charges could include:
If a fine or charge is sent to us because you have not paid a charge or complied with the law, we will take payment for:
Our administration fee of 42.00 EUR for each fine or charge issued, which will be charged in the currency of the country where the fine occurre
Are there any roads or zones where I need to pay a fee before I can enter?
Yes, there are toll roads and toll bridges which require you to pay a fee if you wish to use them. If you do not pay these charges before you use such roads or bridges, you will incur a fine, which you will be responsible for paying.
Can I smoke in the vehicle?
No, you are not allowed to smoke in the vehicle.
I have been caught speeding, or I didn’t pay a parking charge; what will I have to pay?
You are responsible for all fines and charges issued as a result of you or your additional drivers using the vehicle. If a fine or charge is sent to us because you haven’t paid a charge or complied with the law, we will take payment for:
Our processing fee of 33.00 EUR (taxable) for every fine or fee that has been issued, and
The fine or charge itself – if we have to pay it
I parked the vehicle at the entrance to a property or in a private parking space without authorisation. Will I be charged for the costs that ensue?Yes, if you parked the vehicle at the entrance to a property or in a private parking space without authorisation and you are charged with trespass by the person affected, you must compensate us the ensuing reasonable costs of proceeding, in addition to a processing fee of 33.00 EUR (taxable).
I’ve left the interior of the vehicle very dirty and made it smell. Will I be charged to clean it?
Yes, if the interior of the vehicle is especially muddy, dirty, stained or has an unpleasant odour, and our standard cleaning procedure cannot deal with this, you will be charged a Specialist Cleaning Charge of 75.00 EUR (taxable).
What happens if I don’t return the incident report form or European accident form?
If you are involved in an accident, or the vehicle, key, accessory, a vehicle document or an extra is damaged, lost or stolen, you must complete a damage report form and in the case of an accident also the European Accident Statement report form correctly and in full and send it to us as soon as possible, but at the latest within seven days.
If you do not send us the damage report form or the European Accident Statement report form within seven days following the accident, loss or theft, a processing fee for our additional work amounting up to 1.400,00 HRK (taxable) will be levied, insofar as you are culpably responsible for the fact that we have not received a properly completed damage/accident report form within seven days. The payment of this processing fee does not, however, indemnify you from the obligation to submit to us the properly completed damage report form or the European Accident Statement report form.
Can I pick up the vehicle from one rental location and return it to another?
Yes, some rental locations let you collect the vehicle and any optional extras from one rental location - and return them to another.
How much is the One-Way fee?
The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between 50.00 EUR and 200.00 EUR (taxable). If you want to pick up the vehicle in Croatia and drop it off in another country, you can expect the cost to be between 300.00 and 5000.00 EUR (taxable). The exact price for this will be either shown or disclosed to you before completing your booking and stated on your rental agreement. You may also contact us to ask about the price.
How do I get a One-Way rental?
You can request a one-way rental when you book - or you can ask for it when you get to the rental location. If you asked for a one-way rental when you booked, the fee will be included in your rental price.
How much will it cost if I did not request a One-Way rental but return the vehicle to a different location?
You will be charged a one-way fee at the '‘pay at location' tariff valid on the day you return the vehicle.You may also call us to ask about the price.
Meet late arrival fee may apply. For low season after 21:00 hours and for high season after 22:00 hours. The price for MLA is 40.00 EUR.
The following information is needed when you make your booking for the MLA:
Out of office hours - return
If the vehicle is returned outside of office hours the driver is liable for damage or theft until the car has been inspected by a member of Budget staff.
If you are late, we will guarantee your rental for 2 hours. After this time your reserved vehicle may be released and rented to another customer.
Customers with disabilities
I have a disability, do you offer adapted vehicles?
No, regrettably, we do not currently offer adapted vehicles.
I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time.
Popular optional extras to rent
I have small children, do you offer child seats?
Yes, we offer baby, child and boosters seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos. If you would like further information, please contact our Reservations team or a site employee.
Please remember that it is always your responsibility to check whether the seat is fitted correctly before you drive away.
How much are your child seats?
Child safety seat 9.00 EUR per day, Child booster seat 6.00 EUR per day, Baby safety seat 9.00 EUR per day - all charges are taxable. If the seat is damaged, lost or stolen, you are responsible for the cost of the replacement, unless you were not culpable for the damage, loss or theft and/or it was not due to your fault or to that of your passengers or additional drivers.
I'm not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS is 13.00 EUR per day (taxable). If the GPS device is damaged, lost or stolen, you are responsible for the cost of the replacement, unless you were not culpable for the damage, loss or theft and/or it was not due to your fault or to that of your passengers or additional drivers.
I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Mobile Wi-Fi devices. Please note: the device can be only used on territory of Croatia. The fee for renting WiFi device is 9.00 EUR per day (taxable). If the mobile Wi-Fi device is damaged, lost or stolen, you are responsible for the cost of the replacement, unless you were not culpable for the damage, loss or theft and/or it was not due to your fault or to that of your passengers or additional drivers. If the SIM card or an accessory part of the mobile Wi-Fi device is damaged, lost or stolen, you are responsible for the cost of the replacement, unless you were not culpable for the damage, loss or theft and/or it was not due to your fault or to that of your passengers or additional drivers.
For travelling outside Croatia special conditions apply. The entry into some countries with an Budget vehicle is not allowed. You are not allowed to use the vehicle in Albania, Bulgaria, Georgia, FYR, Macedonia, Kosovo, Turkey, Greece, Russia, Ukraine, Romania, Moldavia, Belarus, Lithuania, Latvia. It is allowed to travel to Bosnia and Herzegovina, Serbia and Montenegro, however there is mandatory charge in amount of 66.40 EUR (taxable) for Cross border insurance. Cross border insurance is insurance for countries which are not part of EU and are considered higher risk countries. Costs for roads with tolls, tolls for bridges, vignettes etc. are entirely your responsibility. if you do not pay these charges before use such roads or bridges, you will be charged a fine.