Address:
Shop 5-51/53 Mort St, (Metro), Braddon Act, AC, 2612, Australia
Phone:
CALL: (61) 2 9353 9399
Hours of Operation:
Mon - Fri 8:00 AM - 5:30 PM; Sat 8:00 AM - 12:00 PM
Holiday Hours:
2023
RECONCILIATION May
29 closed - closed
QUEENS BIRTHDAY June
12 closed - closed
LABOUR DAY October
2 closed - closed
CHRISTMAS HOLS December
25 - December
26
closed - closed
2024
NEW YEARS HOLS January
1 closed - closed
AUSTRALIA DAY January
26 closed - closed
CANBERRA DAY March
11 closed - closed
EASTER HOLS March
29 - April
1
closed - closed
ANZAC DAY April
25 closed - closed
RECONCILIATION May
27 closed - closed
Pre-pay is not currently available.
Loss Damage Waiver (LDW)
Loss Damage Waiver (LDW) is included in Budget Australia rentals. LDW reduces customer liability from the full value of the Budget vehicle to the standard excess amount.
Excess Options
Excess Reduction (ER), available online or at counter, is an optional coverage that further reduces the standard excess.
Budget generally accepted credit and debit cards include; Visa, MasterCard, American Express and Diners Club. However, some locations may not accept all card types.
At commencement of rental, Budget does not accept a prepaid or reloadable stored value card, a travel money card or an EFTPOS card. Budget also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave. A physical credit or debit card must be presented at the start of rental. At the end of the rental, some Budget locations will accept a prepaid or reloadable stored value card as a final form of payment.
Please Note: Rentals paid for by a valid credit/debit card will be subject to a card transaction fee of 1.29% (including GST) at time of pick-up.
Budget Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.
See Credit Card Policy above.
The Driver must (i) hold a full, current and valid driving licence (not being a learners licence or provisional licence), (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet), (iii) have held their licence for minimum 12 consecutive months immediately prior to signing the Rental Agreement.
An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.
Digital drivers licences (with the correct endorsements) are accepted for any Budget rental. All digital licences must be checked live at the time of rental, via the respective validation process. A screenshot or photo of the licence is not accepted.
A digital licence does not replace a physical licence and you should still carry your physical card, when travelling outside the issuing state or territory.
Please refer to the Rental Terms & Conditions
All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee. A young driver surcharge may apply.
The minimum age to drive a vehicle with Budget is 21 years of age. All drivers must hold a current, full and valid drivers licence, that has been valid for a minimum of 12 consecutive months. A young driver surcharge may apply.
You may cancel your booking at any time by calling reservations or managing your booking online.
To help get you to your destination as easily as possible, we rent our vehicles with a full tank of fuel. We would appreciate if the vehicle was also returned with a full tank but understand that life sometimes gets in the way, so if you aren't able to fill up on return, a refuelling charge will be applicable. To ensure there are no surprises, that rate will be available at the time of collection. Alternatively, a pre-paid fuel option, which is available from select locations, can take the hassle out of finding a petrol station on your return.
At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorisation. You must use an approved payment card that is in your name and has enough funds available.
Commercial Vehicles
A pre-authorisation holds an amount of money in your account. Once a pre-authorisation has been held, you will not be able to use that money.
At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Budget will not be held responsible for any overdraft fees.
The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1988.
The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s) and the type of vehicle you request. Unless stated otherwise, the price also includes all costs you must pay, for example, administration fees, GST, Vehicle Registration Fee (VRF) and any location surcharges.
Budget Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here. www.budgettrucks.co.au/en/rental-qualification-policy
See Travel Restrictions.
Area of Use Restrictions
Restrictions may apply if you intend to take the vehicle outside the local area in which it is being collected. Local driving conditions and restrictions vary between locations, so you must contact the pickup location prior to your rental date for further information. During the ski season, vehicles may not be taken above the snowline (unless advised otherwise). Please contact your selected location for further information.
Where You Can and Cannot Drive the Vehicle
You and any Authorised Driver must not, unless authorised in writing by Budget drive or take the Vehicle: