Sign In

Rent a Car at Canberra Downtown Trucks

Make a Reservation

Canberra Downtown Trucks (C9B)

Address:

Shop 5-51/53 Mort St, (Metro), Braddon Act, AC, 2612, Australia

Phone:

CALL: (61) 2 9353 9399

Hours of Operation:

Mon - Fri 8:00 AM - 5:30 PM; Sat 8:00 AM - 12:00 PM

Holiday Hours:


2023
RECONCILIATION   May  29  closed - closed
QUEENS BIRTHDAY   June  12  closed - closed
LABOUR DAY   October  2  closed - closed
CHRISTMAS HOLS   December  25 - December  26  closed - closed

2024
NEW YEARS HOLS   January  1  closed - closed
AUSTRALIA DAY   January  26  closed - closed
CANBERRA DAY   March  11  closed - closed
EASTER HOLS   March  29 - April  1  closed - closed
ANZAC DAY   April  25  closed - closed
RECONCILIATION   May  27  closed - closed

Location Information
General Directions
COUNTER: Office is located at the Shell Service Station, on the corner of Mort & Girroween Streets.
CARS: On-site.
RETURNS: On-site
AFTER-HOURS RETURNS: Not Available

Terms and Conditions

Prepay Rules

Pre-pay is not currently available.


Optional Coverages

Loss Damage Waiver (LDW)
Loss Damage Waiver (LDW) is included in Budget Australia rentals. LDW reduces customer liability from the full value of the Budget vehicle to the standard excess amount.
Excess Options
Excess Reduction (ER), available online or at counter, is an optional coverage that further reduces the standard excess.


Credit Card Policies

Budget generally accepted credit and debit cards include; Visa, MasterCard, American Express and Diners Club. However, some locations may not accept all card types.

At commencement of rental, Budget does not accept a prepaid or reloadable stored value card, a travel money card or an EFTPOS card. Budget also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave. A physical credit or debit card must be presented at the start of rental. At the end of the rental, some Budget locations will accept a prepaid or reloadable stored value card as a final form of payment.

Please Note: Rentals paid for by a valid credit/debit card will be subject to a card transaction fee of 1.29% (including GST) at time of pick-up.

Budget Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.


Debit Card Policies

See Credit Card Policy above.


Drivers License

The Driver must (i) hold a full, current and valid driving licence (not being a learners licence or provisional licence), (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet), (iii) have held their licence for minimum 12 consecutive months immediately prior to signing the Rental Agreement.

An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.

Digital drivers licences (with the correct endorsements) are accepted for any Budget rental. All digital licences must be checked live at the time of rental, via the respective validation process. A screenshot or photo of the licence is not accepted.

A digital licence does not replace a physical licence and you should still carry your physical card, when travelling outside the issuing state or territory.

 


Public Liability and Property Damage

Please refer to the Rental Terms & Conditions


Additional Driver Policy

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee. A young driver surcharge may apply.


Age Requirements

The minimum age to drive a vehicle with Budget is 21 years of age. All drivers must hold a current, full and valid drivers licence, that has been valid for a minimum of 12 consecutive months. A young driver surcharge may apply.


Cancellations

You may cancel your booking at any time by calling reservations or managing your booking online.


Fuel Policy

To help get you to your destination as easily as possible, we rent our vehicles with a full tank of fuel. We would appreciate if the vehicle was also returned with a full tank but understand that life sometimes gets in the way, so if you aren't able to fill up on return, a refuelling charge will be applicable. To ensure there are no surprises, that rate will be available at the time of collection. Alternatively, a pre-paid fuel option, which is available from select locations, can take the hassle out of finding a petrol station on your return.


Modifying Your Booking
  • You may change your booking any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details.
  • Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

Pre-Authorisations

At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorisation. You must use an approved payment card that is in your name and has enough funds available.

Commercial Vehicles

  • Up to $400 for credit or debit card payments. Please confirm with the pickup location

A pre-authorisation holds an amount of money in your account. Once a pre-authorisation has been held, you will not be able to use that money.

At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Budget will not be held responsible for any overdraft fees.


Privacy

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1988.


Rates and Inclusions

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s) and the type of vehicle you request. Unless stated otherwise, the price also includes all costs you must pay, for example, administration fees, GST, Vehicle Registration Fee (VRF) and any location surcharges.


Rental Qualification Policy

Budget Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here. www.budgettrucks.co.au/en/rental-qualification-policy


Travel Into Other Countries

See Travel Restrictions.


Travel Restrictions

Area of Use Restrictions

Restrictions may apply if you intend to take the vehicle outside the local area in which it is being collected. Local driving conditions and restrictions vary between locations, so you must contact the pickup location prior to your rental date for further information. During the ski season, vehicles may not be taken above the snowline (unless advised otherwise). Please contact your selected location for further information.

Where You Can and Cannot Drive the Vehicle

You and any Authorised Driver must not, unless authorised in writing by Budget drive or take the Vehicle:

  • to Gove Peninsula or any island off the coast of Australia (including, but not limited to, Kangaroo Island, Bruny Island, Fraser Island, Magnetic Island, Groote Eylandt or the Tiwi Islands)
  • to Kangaroo Island; however, if so authorised in writing by Budget, You and any Authorised Driver must not drive the Vehicle between dusk and dawn outside town limits;
  • into or out of the Northern Territory, Western Australia or Tasmania
  • In Queensland
    • on Highway No.27: beyond Chillagoe in a Westerly direction
    • on Highway No.1: beyond Normanton in a Southerly, direction and no further North than Karumba
    • beyond Cooktown to the North or Lakeland to the West and no further North than Cape Tribulation on the Coast Road
    • Or on the Coast Road from Helenvale to Cape Tribulation, or from Laura to Lakeland, unless the Vehicle is a 4 wheel drive vehicle
  • in the snow at any time and anywhere (including Tasmania)
  • above the snow line in New South Wales (being Jindabyne) or Victoria (being Bright), from the beginning of June until the end of September
  • on beaches or through streams, dams, rivers or flood waters
  • in Western Australia:
    • to any parts north of Carnarvon;
    • on the Kalumburu Road, Tanami Road, Canning Stock Route, Gunbarrel Highway and Holland Track:
    • on the Gibb River Road, Cape Leveque Road and Windjana Gorge unless the Vehicle is a 4WD Vehicle and is being driven in 4WD mode on these roads;
    • beyond 100 kilometres of the Perth city limits between dusk and dawn; or
    • outside any town or city limits between dusk and dawn.
  • in the Northern Territory:
    • on the Jim Jim Falls Road to Jim Jim Falls and Twin Falls; or
    • outside any town or city limits between dusk and dawn.
  • Airside on any airport in Australia unless You have authorisation from Budget in writing.